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FedEx Express South Africa Customer Service Phone Numbers

Name of the Company : FedEx Express South Africa Proprietary Limited
Head Office : Johannesburg
Industry : Transportation Company
Service/Products : Domestic Product, International Courier Services,etc
Website : http://www.fedex.com/za/contact/

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FedEx Customer Service Phone Numbers

For more information about the FedEx services available from South Africa, please contact :

Related / Similar Contact : First Car Rental 24-Hour Customer Call Centre Number

Customer Service :
FedEx Express South Africa Proprietary Limited
National Call Centre : +27 87 742 8000
National Reception : +27 87 742 8001
or Toll free on : 08000 33339 (24 hrs a day.)

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Customer Service Hours :
Monday to Friday: 07:00 to 18:00*
Saturday: 08:00 to 13:00*
** Calls received after above mentioned hours will be attended to on an emergency basis
Sunday: Closed
Public Holidays: 08:00 to 12:00

FedEx Contact Address

Contact Address :
Head Office :
FedEx Express South Africa Proprietary Limited
Cnr Herman & Kuschke Streets
Meadowdale 1401 Johannesburg,
South Africa

Office Hours :
Monday to Friday: 07:00 to 18:00*
Saturday: 08:00 to 13:00*
* Calls received after above mentioned hours will be attended to on an emergency basis
Sunday: Closed
Public Holidays: 08:00 to 12:00

About Us :
FedEx Express invented express distribution and is the industry’s global leader, providing rapid, reliable, time-definite delivery to more than 220 countries and territories, connecting markets that comprise more than 90 percent of the world’s gross domestic product within one to three business days.

Unmatched air route authorities and transportation infrastructure, combined with leading-edge information technologies, make FedEx Express the world’s largest express transportation company, providing fast and reliable services for more than 3.6 million shipments each business day

Some Important Information From Comments

Comments:
1. The level of service provided by FedEx South Africa is absolutely pathetic. My parcel scanned repeatedly in Kempton Park for the last 76 days. The help line can see it on the system, then tells me it was never picked up from the supplier in the US of A, then tells me it’s with some other FedEx to which he can not supply any contact details. FedEx truly proves again to be the world’s most useless courier service. I do NOT need help with tracking. I have tracked my parcel. You have it. You had it for the last 11 weeks! last time my parcel scanned on the 31st of March “in transit”. Is some one pushing it down the N1 in a shopping trolley?

2. My parcel tracking states that, a new delivery date will be booked by the consignee. However, I did not receive any phone call saying that the deliverer was at my block of flats. How can I arrange a new delivery date? I need to get my parcel before it expires.

Services Offered By FedEx Express South Africa

FedEx Express South Africa offers a wide range of services, including:

International shipping:
FedEx Express South Africa provides international shipping services to over 220 countries and territories worldwide, with options for express and economy shipping.

Domestic shipping:
FedEx Express South Africa offers domestic shipping services within South Africa, with options for express and ground shipping.

Customs clearance:
FedEx Express South Africa provides customs clearance services for international shipments, including assistance with customs documentation and clearance processes.

Specialized services:
FedEx Express South Africa offers specialized services such as temperature-controlled shipping for perishable items, dangerous goods shipping, and trade show shipping.

Packaging services:
FedEx Express South Africa provides packaging services, including a range of packaging options and supplies for shipments.

Tracking and visibility:
FedEx Express South Africa offers online tracking and visibility tools that allow customers to track their shipments in real-time and receive notifications about their shipment’s status.

27 Comments
Add a Comment
  1. Carmie

    This is the most unprofessional company. We have an account with them, and we pay every month and still they send statements where money is outstanding and then threaten us with emails to say they are going to close our account. when you reply to their emails is shows that the email does not exist. All the phone numbers on the internet and their invoices and statements does not work at all, it says out of service. We are struggling with them for 2 years now.

    Where can i get in contact with their accounts department?

  2. Anonymous

    hi I’m lientjies waiting for my phone already paid twice now they want my to pay for the 3 time please help but you are not helping why

  3. Anonymous

    Good day someone from FedEx in Toga contact me about something i won I must pay 107 dollar for the shipping i send all my details this guy from FedEx is talking on WhatsApp with me and i send them my details and the send me a agent delivery card with a photo of me just want to find out if it true or scam

  4. Joleen Mokgantsang

    Good Day FedEx

    I received a message stating I have a parcel with you and I need to pay R36 shipping fees. I just want to find out is it true because I never ordered anything. I received the following tracking number 6A17358174992. If someone can please explain to me what is going on I would really appreciate it.

  5. Walter Graham

    I need to know if there are any amount to be paid at customs before they can send my parcel for delivery.
    My tracking number is: 39785677XXXX

  6. Birgitt

    FedEx Windhoek is pathetic and dishonest. Shipped an envelope to my daughter in New York on 9 December and from the 7 clothing items only 3 arrived including one converse tekkie. Until date they have not processed my refund blaming South Africa for the delay. Their landline goes to voicemail and nobody ever calls back. On skeleton staff over festive season including manager who wants me to refile the claim 6 weeks later. Always another contradictory excuse after ruining my daughter’s Christmas. I have no choice but to waste money on a lawyer because this is nothing but theft.

  7. H. Boshoff

    why after i have paid my R500 delivery fee and another R100 for tracking number must i pay another R345.00 for registering the tracking number. another company told me its not supposed to be like that. if i had paid for delivery and tracking number i dont have to pay any otger money. something very fishy about this. scam?

    H. Boshoff

  8. Siyabonga sphamandla

    Hi is there any order waiting for me at your service ?

  9. Anonymous

    Can’t believe what I’m reading here.

    I am in the same sad situation.

    None of your numbers work.

  10. Donald

    You are utterly useless and have no contact numbers that work

  11. Maria

    Good Day ,Please deliver my order according to your status reads “Cant deliver” Please reach out if there is a problem.Its been two weeks of waiting and is frustarting OFT1T53716486

  12. Anonymous

    Hi Allison from Distribution Centre, Please can you investigate this email, my package (SP-71192342-Congella) has still not arrived.

  13. Neo

    Hi
    Kindly advise who to contact or the correct contact details to use for communicating with FedEx South Africa.

    Unable to track a parcel of which I paid and get reminder daily of parcel to be delivered tomorrow. No option to communicate provided.

    Advise will be appreciated

    Regards

  14. Bulumko

    You guys I trusted you but your service . I think I’m being scammed .

  15. Thokozane ngcongo

    Just received an sms to go and collect my parcel nit saying the place and I’m calling ur numbers nothing

  16. Johan van Schalkwyk

    I agree with the other comments, Fedex is disfunctional.

  17. Pheello ngubeni

    Hi fedEx pple I never order I phone cz I’m getting messages 4m u guys nd u ever send me tracking code

  18. Piet van Zyl

    FEDEX SA is becoming darker and more useless by the day. above phone numbers are worthless.
    you were my 1st choice in the past, you better get your act together or terminate your services

  19. Jürgen Buchelt

    The level of service provided by FedEx South Africa is absolutely pathetic. My parcel scanned repeatedly in Kempton Park for the last 76 days. The help line can see it on the system, then tells me it was never picked up from the supplier in the US of A, then tells me it’s with some other FedEx to which he can not supply any contact details. FedEx truly proves again to be the world’s most useless courier service. I do NOT need help with tracking. I have tracked my parcel. You have it. You had it for the last 11 weeks! last time teh parcel scanned on the 31st of March “in transit”. Is some one pushing it down the N1 in a shopping trolley?

  20. Linus ini

    What happenedI sent a document for overone week now still not delivered and no update on my parcel to South Africa

  21. Mark

    People acting as FedEx operators doing cash delivery

  22. Melissa

    Hi there, my parcel tracking states that a new delivery date will be booked by the consignee, however, I did not receive any phone call saying that the deliverer was at my block of flats. How can I arrange a new delivery date? I need to get my parcel before it expires.
    Urgent, thanks

  23. Herman Dickinson

    Please ask the driver to phone me when in Hoedspruit
    T nr 001641512
    Rural area

  24. Jennifer

    I need my parcel before the 25 of December and it’s been delayed for 32 days now 3401677XXXX

  25. Kgomotsoklaas

    Heyy I need you to help me track my parcel asap

  26. Lindiwe

    Hey I need your help for assisting me with tracking my order

  27. style jewellers

    hi need help with tracking my parcel
    6200766348
    urgent please

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