resbank.co.za Register for Internet Banking : South African Reserve Bank

Organisation : South African Reserve Bank
Head Quarters : Pretoria
Type of Facilities : Register for Internet Banking

Website : https://www.resbank.co.za/en/home/contact-us/Internet-Banking
CPD Signing Authority Form :  https://www.southafricain.com/uploads/61-CPD-Sign.pdf
Specimen Signatures : https://www.southafricain.com/uploads/61-Specimen.pdf
Internet Banking User Access Request Form : https://www.southafricain.com/uploads/61-User-Acc-Re.pdf

Register for Internet Banking :

** This is a direct banking service offered to our corporate customers.

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Services on offer :
Immediate Settlements :(IMMS)
** A real time gross settlement payment stream dedicated to high value payments only, that provides for immediate final and irrevocable settlement.
** Customers have an option to subscribe for processing payments using single entry processing or bulk file uploads.

Electronic Fund Transfer : (EFT)
** EFT is an electronic funds transfer facility settling via a bureau for transactions less than R5 million per transaction.
** The service is limited to credit push EFT payment instructions delivered on a batch basis.

Documents :
** CPD Signing Authority Form
** Specimen Signatures
** Internet Banking User Access Request Form

Registration :
** In order to be able to upload the application form to open a CPD account, you must register on the website by completing the below.
** You will receive a notification of your user credentials,via the provided email address once your application has been approved.

Terms and Conditions :
** The use of Internet Banking facility is subject to terms and conditions as set-out on this website.
** The terms and conditions include the obligations of each party, confidentiality clauses, user authentication, etc.

Frequently Asked Questions :
How do I register for Internet Banking?
Send official communication to SARB signed by two authorised signatories with details of persons to be registered and the roles required.

What is my Internet Banking User ID/Username and where do I find it?
The user ID/ username is a unique ID that is created by SARB when a user is first created on the system. It is communicated via email by the system to the user email address.

What do I do when logging into Internet Banking for the first time?
From the Internet Banking landing page follow these steps :
** Click on login
** Capture the assigned user ID in the user ID field
** And then use the password emailed to the user to log-on.
** The system will prompt the user to change password.

What are the password criteria for Internet Banking?
The password must be alphanumeric and must contain special characters and have both lowercase and uppercase letters.

I have forgotten my username/password. What should I do?
Users can reset their own passwords and a new password will be communicated to the user via secure email to the email address maintained in the system for the particular user.

What is secure email?
It is a secure mail that is encrypted to ensure that if they end up in the wrong person’s inbox or they’re somehow grabbed off your computer or the recipient’s computer that they cannot be read.

What features are available with Internet Banking?
** Internet Banking will allow users to transact on their accounts.
** Users can view Internet Banking related communication from the SARB.
** Users will be able to pull their own statements.

Contact Address :
370 Helen Joseph Street
Pretoria
0002