pandorashop.co.za Customer Enquiries Number : Scandinavian Brand House
Company : Scandinavian Brand House (Pty) Ltd. – Pandora Shop
Head Office : Johannesburg
Industry : Online Shopping
Service/Product : Bracelets, Rings, Necklaces, Earrings,etc
Website : https://www.pandorashop.co.za/
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Pandora Shop Customer Enquiries Number
Call Us : 011 706 2377
Email Us : online AT sbh.co.za.
Time : Monday to Friday 09:00 – 17:00
Related / Similar Service : Livdigital Customer Support Number
Note :
** For consumer enquiries relating to the online shop, please use the following contact details.
** Please note that the PANDORA SA online shop can only handle requests relating to the purchases from the online shop specifically.
Contact Address :
Scandinavian Brand House (Pty) Ltd.
Bryanston
Johannesburg
Tel: +27 11 706 2377
Fax: +27 (0) 86 211 3455
Mail: online AT sbh.co.za
Pandora Shop Delivery Policy
Delivery :
** PANDORA shop SA currently makes use of WorldNet Express courier service – 011 409 9900
** Where does the PANDORA SA online shop deliver to?
** The Pandora SA online shop currently ships to addresses only within South Africa
Processing Time :
** Order processing usually takes TWO TO THREE (2-3) business days. During peak holiday periods that time may be longer.
** Shipping Methods, Costs, and Delivery Times
** PANDORA offers Free Standard Delivery for any order for R1000,00 or more, no promotion code is needed.
** For orders less than R1000,00 a standard R69,95 delivery fee is charged.
How will my items be packaged?
** All orders will be packaged in traditional PANDORA gift boxes and be delivered in a 24cmx19cm box.
FAQ On Pandora Shop
Frequently Asked Questions (FAQ) On Pandora Shop
Do I need to create an account to buy something online?
No, you can place an order as a guest. However, if you plan to buy regularly from the PANDORA Online Shop, saving your details after you’ve placed your order will mean a more efficient checkout process next time.
Can you send me a catalogue/brochure?
Unfortunately we cannot fulfil requests for brochures from the PANDORA online shop. Please visit your local store or sign up to PANDORA Club for all of the latest news and products.
What size ring should I buy?
Please click this link for our ring size guide.
How do I contact the PANDORA SA online shop?
For consumer enquiries relating to the online shop, please use the following contact details: Call 011 706 2377, Monday to Friday 09:00 – 17:00 Email: online AT sbh.co.za. Please note that the PANDORA SA online shop can only handle requests relating to the purchases from the online shop specifically.
How do I contact PANDORA SA with a general enquiry?
If you have a more general enquiry about PANDORA SA products and services, or you have a complaint, please email online AT sbh.co.za
How do I contact PANDORA SA about an in store purchase?
If your enquiry is relating to a jewellery purchase in store, we recommend that you contact the store directly.
How will my items be packaged?
All orders will be delivered in traditional PANDORA gift boxes.
How can I delete my online shop account?
We are sorry you want to delete your account. Please email our PANDORA SA online shop Customer Care Team at online AT sbh.co.za and request that your account be deleted. Please ensure that you send the email from the email address linked to the account so we can verify that it is a genuine request.
Why does my gemstone look different to the image pictured on the online shop?
The product photography displayed on our website matches the product as closely as possible. All of our jewellery is hand-finished with genuine gemstones and so details such as the exact shade of colour of the stone can vary slightly. This is all a part of what makes your jewellery unique and special.
What is the returns policy for sale items on the PANDORA SA online shop?
No refunds or exchanges are available on sale items.
Features of Pandora Shop
Pandora Shop is a global jewelry brand that offers a wide range of high-quality jewelry pieces, including bracelets, charms, rings, earrings, and necklaces. Here are some of the features of Pandora Shop:
Customizable Jewelry:
One of the main features of Pandora Shop is their customizable jewelry, which allows customers to create unique and personalized pieces. Customers can choose from a wide selection of charms and other jewelry components to create a piece that reflects their style and personality.
High-Quality Materials:
Pandora Shop uses high-quality materials, such as sterling silver, 14k gold, and rose gold, to create their jewelry pieces. They also use genuine gemstones and cultured pearls in some of their pieces.
Wide Variety of Styles:
Pandora Shop offers a wide variety of jewelry styles, from classic to contemporary. They also have seasonal collections and collaborations with designers and brands, offering something for everyone.
Good day, my son bought me a charm for mothers day and it is broken. Please can you tell me if I can take the charm to a local Pandora outlet so they can repair it, and will I be liable for repairs?
Hi
I need a confirmation email that my purchase is activated. I paid already, no email