DHL International Customer Service Number

Company : DHL International (PTY) Ltd
Head Office : Johannesburg
Industry : Coureir Service
Service/Product : Parcel and express services

Website : http://www.dhl.co.za/en/contact_center/contact_express.html#local_contact

DHL Customer Service Number

** Please call us if you need immediate assistance.
Customer Service Number : 0800 982 538 (domestic toll-free)
Alternatively, contact us by telephone on : +27-11-921 3600

Related / Similar Facility : Track DHL Express Shipments Status

Opening Times :
Monday-Friday – 8 AM – 6 PM
Saturday – Closed
Sunday** – Closed

Note :
** Please note that General Customer Service will be closed on public holidays.

DHL Contact Address

DHL Express conducts business for South Africa in the following location :
Johannesburg :
DHL International (PTY) Ltd.
Cnr Fabriek & Van Acht Streets
Isando
Johannesburg
1600
Tel: 0860 345 000

Opening Hours
Mon – Fri 07:00 – 19:00
Sat 07:00 – 17:00
Sun 08:00 – 17:00
Holidays 07:30 – 17:00

Cape Town :
DHL International (PTY) Ltd.
Area Office
ENS House
No.2 Lower Loop Street
Cape Town
8001

Opening Hours :
Mon-Fri 08:00 -18:00
Sat-Sun Closed
Holidays Closed

Isando :
Aviation Head Office
DHL International (PTY) Ltd.
DHL House
Cnr Fabriek & Van Acht Streets
Isando
Johannesburg
1600
Tel: 0860 345 000

Opening Hours
Mon-Fri 08:00-17:30
Sat Closed
Sun Closed
Holidays Closed.

FAQ On DHL

Frequently Asked Questions FAQ On DHL

1. When will my shipment be delivered?
The delivery time of your shipment depends on the service level you have chosen. The online shop usually shows the delivery time on their website. Please keep in mind that usual delivery times can vary depending on product type and origin/destination-relation, from 2-3 days for neighboring countries up to 20 days for countries far away.

2. Why is my shipment not yet delivered?
Delivery time delays can be due to e.g. weather incidents, customs or backlogs. In case your shipment has not arrived within 10 days after the expected delivery time, please contact your shipper or online shop to start an investigation with DHL for lost items.

3. Can I change my address ?
It is not possible to change the address once the shipment has been dispatched.

4. Can I Change the delivery day or delivery Time?
It is not possible to change the delivery day or delivery time once the shipment has been dispatched.

5. My shipment is not delivered,What can I do?
When your shipment is not delivered, please contact your shipper or online shop.Please understand that only the shipper can file a claim as he is the contract partner of DHL.

Functions of DHL International

DHL International is a logistics and transportation company that provides a wide range of services to customers around the world. Some of the main functions of DHL International include:

International Courier Services:
DHL International provides express delivery services for parcels and documents, with delivery times ranging from same-day to several days, depending on the destination.

Freight Transportation:
DHL International offers air, sea, and road freight transportation services for both domestic and international shipments. This includes full-container and less-than-container loads, as well as specialized transportation for oversized or dangerous goods.

Warehousing and Distribution:
DHL International provides warehousing and distribution services, including inventory management, order fulfillment, and pick-and-pack operations.