capetown.gov.za Pay Your Electricity Bill Online : City of Cape Town

Organisation : City of Cape Town
Type of Facilities : Pay Your Electricity Bill Online
Head Quarters : Cape Town

Website : http://www.capetown.gov.za/City-Connect/pay/municipal-accounts/electricity/pay-your-electricity-bill

Cape Town Pay your electricity bill

** There are three ways you pay your electricity bill: online with the City, online with other pay services, or over the counter.
** Please see the processes below.

Related : City of Cape Town Pay Your Traffic Fine : www.southafricain.com/4030.html

Pay your bill online with e-Services

Please Note :
** If you are an Eskom customer, you will need to visit the Eskom website or call their customer line on 0800 55 599.

Step 1 :
** First you will need to register a municipal account.
** This enables registered customers to access and manage their municipal accounts online.
Step 2 :
** After you have registered, you will be sent a username and password via email; please use these to log in.
Step 3 :
** Once you are logged in, you will need to go to the ‘Rates and services Accounts’ tab where you will be able to find your electricity account information and make a payment online.

Pay online with other services

** Account payments can be made online via, for example, PayCity or EasyPay. Both sites offer the same service.

Step 1:
** Visit either PayCity or EasyPay.
Step 2 :
** Follow the instructions to register and create an account.
** You will need your name, street address or erf number, ID number and municipal account number.

Step 3 :
** Find the accounts tab and make your payment.

Over the counter

Step 1:
** You will need to have your latest bill or account reference.

Step 2:
** Take your bill or account number to any Post Office, major retailer or bank listed at the bottom of the bill.

Step 3 :
** When you pay your bill, ensure you get a receipt.

Contact us :
City Call Centre
Telephone : 0860 103 089
Email : accounts AT capetown.gov.za

FAQ On City of Cape Town Electricity Bill Payment

Here are some frequently asked questions (FAQ) about City of Cape Town Electricity Bill payment:

Q: How can I pay my City of Cape Town Electricity Bill?
A: There are several ways to pay your City of Cape Town Electricity Bill, including online payment, payment at a pay point, payment via EFT, payment via telephone, and payment via debit order.

Q: How can I view my City of Cape Town Electricity Bill?
A: You can view your City of Cape Town Electricity Bill online via the City of Cape Town website, or you can request a copy of your bill to be mailed or emailed to you.

Q: Can I pay my City of Cape Town Electricity Bill using a credit card?
A: Yes, you can pay your City of Cape Town Electricity Bill using a credit card. However, there may be additional fees associated with using a credit card.

Q: What happens if I don’t pay my City of Cape Town Electricity Bill?
A: If you don’t pay your City of Cape Town Electricity Bill, you will be issued a reminder notice. If you still don’t pay, you may be disconnected from the electricity supply. Additional fees and interest may also be charged.