Organisation : City of Cape Town
Type of Facilities :
Head Quarters : Cape Town
Apply for an Electricity Connection :
** Both the City of Cape Town and Eskom are licensed to supply electricity in the Cape Town municipal area.
Related : City of Cape Town New Water Connections Registration : www.southafricain.com/1638.html
** If you would like to apply for an electricity service connection, you first need to find out whether your area is supplied by the City or by Eskom and apply with the correct supplier.
** If you are in a City-supplied area and want to apply for an electricity connection, please see the process outlined below.
How to apply for an electricity connection :
Please note :
** If you want to connect a standby generator or an embedded generator, you will have to apply for those separately.
** Residents and businesses follow the same process when applying for an electricity connection.
** In your application, you will detail just what kind of connection you are looking for.
** As a resident, you can either apply for the lifeline or domestic tariff.
** As a business, you can apply for different tariffs based on your expected monthly energy requirements.
Step 1 :
** Before you start your application, you must hire an electrical contractor to assess the cabling and infrastructure, and who will perform the work.
** Their details will need to be submitted along with your application.
Step 2 :
** You will need to download and complete the New or Modified Electricity Supply Service Application Form, which you will find in the document downloads below.
Step 3 :
** With the form, you will also need to provide supporting documentation.
Documentation you need to provide :
** copy of the rates account for the property
** the property owner’s ID or a certified copy of their ID
** if the application is being made for a company, a letter of proxy from the company’s board of directors must be included, giving the person doing the application authority to sign on behalf of the company.
** They must also provide certified identification of this person.
** other documents may be requested from time to time.
Step 4 :
** Once you have completed the forms and gathered your supporting documentation, you can submit it at any of our Customer Support Offices listed on the application form.
Step 5 :
** If you are requesting a standard electricity connection as a resident, you will have to pay for the cost of connecting your property to the shared network.
** You may also have to contribute to the cost of the shared network based on how much electricity you require.
** Non-standard electricity connections are quotable, but only after you have paid for the required capacity of electricity your property is going to use.
** You will also have to pay a quotation fee before a quote is provided.
** You can find these costs in the 2016/17 Electricity Services Schedule of Miscellaneous Tariffs, found in the document downloads, that are approved by the City Council each financial year.
Step 6 :
** Once you have submitted your application, we are mandated to get back to you with a quote within 10 working days if there is existing infrastructure and within a month if the network must be extended.
** If a new network needs to be installed, or the work is for industrial or commercial industries, all parties will agree on a time within which the City must provide a quote.
Contact us :
For further queries and assistance :
Telephone : 0860 103 089
Email : accounts AT capetown.gov.za & electricitycustomer.support AT capetown.gov.za