Fastway Couriers : Track Your Parcel
Organisation : Fastway Couriers
Facility Name : Track Your Parcel
Country : South Africa
Website : https://www.fastway.co.za/
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How To Track Fastway Couriers Parcel?
To Track Fastway Couriers Parcel, Follow the below steps
Related / Similar Facility : RAM Parcel Tracking
Steps:
Step-1 : Go to the link https://www.fastway.co.za/our-services/track-your-parcel/
Step-2 : Enter the Tracking Number
Step-3 : Click on “Track” button
Note:
Check the location of your parcel. Enter label number or calling card number.
FAQ On Fastway Couriers Parcel
Frequently Asked Questions FAQ On Fastway Couriers Parcel
Can I arrange a redelivery for a specific time?
Unfortunately, due to the nature of the courier business, we can’t schedule a redelivery for a specific day or time.
Can I pick my parcel up from the depot?
Yes, please contact us first to make sure it’s ready at the depot for you!
How do I arrange a redelivery?
We know it’s a pain missing your delivery, so we’ve got a number of easy options to get your parcel to you as quickly as possible:
1. Redeliver to the original address :
We’ll happily re-deliver your parcel to the original address free of charge. You can do this by logging an online enquiry. Please note, we only offer one attempt at a re-delivery for free.
2. Redirect to a new address:
You can arrange to have your parcel delivered to a new address for a small fee. You can do this by logging an online enquiry.
3. Depot pick up:
You’re able to pick up your parcel directly from the depot, just make sure to contact us before you arrive to make sure your parcel is there.
How do I track my parcel?
Your parcel is scanned at each stage of its journey to you. Sometimes scanning events might be delayed due to connectivity issues. You’re able to track your parcel on our website using your label number.
In which locations do you operate?
In South Africa, Fastway has a presence in all major centres. We have Fastway depots in the following locations; Johannesburg, Pretoria, Rustenburg, Durban, Cape Town, George, Klerksdorp, Polokwane, Vaal, Bloemfontein, Witbank, Nelspruit, Harrismith (now New Castle), East London and Port Elizabeth.
What if I’m unable to sign for the delivery?
If you’re unable to sign for your parcel, we’re able to leave the parcel in a secure place at your address without a signature. Before we can do this, you’ll need to complete a Authority to Leave form. Please log an online enquiry and we’ll send you the form.
Why would I complete an Authority to leave form?
You might decide to complete an Authority to leave form if you’re unable to sign for your parcel. For example, you might be at work.
Who’s liable if the parcel gets lost, stolen or damaged?
When you complete an Authority to leave form, Fastway Couriers are not liable for any loss or damage to the parcel. On the form, you should specify a secure place for your parcel to be left.
How do I have all my parcels delivered without a signature?
If you’d like all future parcels to be left without a signature, please contact your nearest depot. We’ll send you the form to complete – hand it to your Courier Franchisee, or email it to your local depot.