Cell C Sandton Customer Care Helpline : cellc.co.za

Organisation : Cell C
Service Name : Customer Care Helpline
Headquarters : Sandton
Industry : Mobile Operator
Service/ Product : Contracts, Prepaid, Wi-Fi
Website : https://www.cellc.co.za/cellc/contact-us

Cell C Customer Care Helpline

Call 135 From A Cell C Phone, call is free
OR
084 135 from any other phone

Note:
For the duration of lockdown, call centre operating hours will be reduced and will be open between 06h00 – 22h00 daily and wait times will be increased due to limited staff.

135 – free call from a Cell C phone.
084 135 – from any other line, standard call rates apply.

Calls made from any other Network or Telkom line will be charged for at normal rates.

Cell C Contact Numbers

** Contracts & Upgrades 084 145
** Quick Info Line 147
** Cell C business 084 194 4000
** Cell C Direct 084 145
** C-FIBRE 084 145
** GLOCELL 084 1234
** Customer Care Fax 084 167 6598
** Customer Care SMS 084 143 29

Cell C Store Locator

Cell C Kuruman Mall:
Address: Livingstone St, Kuruman
Shop 35, Kuruman Mall

Operating Hours:
Mon – Thurs: 09:00-18:00
Fridays: 09:00-18:00
Saturdays: 09:00-15:00
Sundays: 09:00-14:00
Public Holidays: 09:00-13:00

Contact: 061 733 6734
Contact Email: Kuruman [AT] cellc.co.za

Cell C Ingwe Mall:
Address: Cnr Lomati & Impala St
Shop 8A, Ingwe Mall

Operating Hours:
Mon – Thurs: 09:00-17:00
Fridays: 09:00-17:00
Saturdays: 09:00-13:00
Sundays: Closed
Public Holidays: 08:30-13:00

Contact: 084 273 1756
Contact Email: Ingwemall [AT] cellc.co.za

Cell C Dihlabeng Mall:
Address: Preekstoel Ave, Bethlehem
Shop 31, Dihlabeng Mall

Operating Hours:
Mon – Thurs: 09:00-18:00
Fridays: 09:00-18:00
Saturdays: 09:00-16:00
Sundays: 09:00-14:00
Public Holidays: 09:00-14:00

Contact: 084 911 8559
Contact Email: Rosebridge [AT] cellc.co.za

Cell C Mega City Mall:
Address: Cnr Sekame St & Dr James Moroka, Mafikeng
Shop 5, Mafikeng Mall

Operating Hours:
Mon – Thurs: 09:00-17:30
Fridays: 09:00-17:30
Saturdays: 09:00-13:00
Sundays: 09:00-13:00
Public Holidays: 09:00-13:00

Contact: 084 252 0750
Contact Email: Mafikeng [AT] cellc.co.za

Cell C Goldfields Mall:
Address: Cnr Stateway & Buiten St, Welkom
Shop 24, Goldfields Mall

Operating Hours:
Mon – Thurs: 09:00-18:00
Fridays: 09:00-19:00
Saturdays: 09:00-17:00
Sundays: 09:00-15:00
Public Holidays: 09:00-15:00

Contact: 084 989 0363
Contact Email: Goldfields [AT] cellc.co.za

Cell C Kalahari Mall:
Address: Cnr Nelson Mandela Dr & Van Riebeeck St, Upington
Shop 37, Kalahari Mall

Operating Hours:
Mon – Thurs: 09:00-18:00
Fridays: 09:00-19:00
Saturdays: 09:00-17:00
Sundays: 09:00-14:00
Public Holidays: 09:00-15:00

Contact: 074 654 6881
Contact Email: Upington [AT] cellc.co.za

Cell C Bloem Value Mart:
Address: Curie Ave, Fleurdal
Shop 7A, Bloem Value Mart

Operating Hours:
Mon – Thurs: 09:00-17:30
Fridays: 09:00-17:30
Saturdays: 09:00-14:00
Sundays: 09:00-13:00
Public Holidays: 09:00-13:00

Contact: 061 051 8011
Contact Email: Fleurdal [AT] cellc.co.za

FAQ On Cell C

Frequently Asked Questions FAQ On Cell C

Why am I not getting High Data Speeds?
Update your setting by selecting “WCDMA” under the “Options” menu under “Network” settings. Set preferred network to LTE or WCDMA (fastest connection). Remember to press the “Apply” button at the bottom left corner of the Connection Manager to save your settings. If it displays “EDGE”, it means you are outside the coverage of the 3G Cell C network.

To check for coverage, please refer to our Coverage Map on our website, fill in your address and find out whether you are within a 3G coverage area. Our coverage increases every day, so if your address is currently not within the 3G coverage, just wait and you will soon be covered. For modem compatibility, please refer to the “Modem Compatibility” section of the Terms and Conditions.

What is Coverage?
Coverage refers to areas where Cell C has network available enabling you to make calls, send SMS’s and use data.

I received a message that said the device has been disconnected or is unavailable, What does that mean?
It could mean that the USB port you are using is faulty. Plug your speed stick into a different port and try again. If this fails, check your network connection status to see if there is an active data connection.