GEPF Self Service Registration : Government Employees Pension Fund

Organization Name : GEPF
Facility Name : GEPF Self Service Registration
Applicable For : Government Employees in South Africa
Website : https://www.gepf.co.za/

How To Do GEPF Self Service Registration?

The Government Employees Pension Fund (GEPF) is Africa’s largest pension fund.

Related / Similar Service :
How to Transfer into GEPF?

How To Login Into GEPF Self Service?

Just follow the below steps to register for GEPF Self Service.

Steps :
Step 1 : Visit the official website of GEPF through provided above.
Step 2 : Next click on the “Self Service” link in the menu bar.

Step 3 : Regsiter with RSA ID number/ Foreign Passport Number
Step 4 : Please enter your details below. We’ll send a one time pin(OTP) to the cellphone number or email address provided.
Step 5 : Finally click on “Create My Profile” button to create your account.

FAQ On GEPF Self Service Registration

Frequently Asked Questions (FAQs) on GEPF Self Service Registration

1. What happens if the member retires but dies within 5 years of retirement?
When a member dies within 5 years of retirement, the following benefits accrues;

** A once-off lump sum (balance of the 5 years annuity) that will be paid to the member’s beneficiaries, as per the nomination form or paid to the deceased member’s estate, if a deceased member did not have beneficiaries, and

** A monthly pension that is paid to the deceased member’s spouse (spousal annuity)

2. How is the spousal annuity calculated?
If you die in service, the spouse’s annuity is half of the annuity that you would have received had you retired on the date of your death

The calculation is as follows;
50% X [(1/55 X final salary X pensionable service period) + R360]

3. Documents to be submitted to claim spousal annuity
A certified copy of the deceased’s ID (certified within the last six months)
** A Banking details form (Z894)
** A certified copy of the death certificate
** A certified copy of your ID your ID and confirmation of death by the Department of Home Affairs

** A certified copy of marriage certificate OR your customary union certificate / lobola letter / civil union certificate OR a certificate confirming your Hindu or Muslim marriage OR marriage in terms of any religion

4. What happens if the main member is not married or have a life partner?
If the main member is not married at the time of death, no spouse’s pension is payable.

5. What is Spouse Annuity / Life Partner pension?
A monthly pension or annuity is only paid to the spouse or life partner of a member or pensioner who has died. It is not paid to other dependants or beneficiaries who may have been named on the Nomination of Beneficiaries form

6. What is child’s pension?
When a GEPF member dies, the GEPF pays a monthly pension to his/her young children – this is called child pension. We pay child pension to the children of our deceased members – from birth to 22 years old.

7. Why are we being taxed while working (salaries) and even when we withdraw our pension benefits?
The South African Revenue Services (SARS) taxes all forms of income including pension benefits. The Income Tax Act 58 of 1962, prescribes the basis on which pension benefits must be taxed. The taxation for pension benefits on the mode of exit from the pension fund, namely;

** Withdrawal,
** Retirement , Death or Severance Benefits
Depending on the mode of exit the applicable tax tables as prescribed by SARS is applicable.

Some Important Information From Comments

Error / Problem:
1. I have been trying to register through app but it doesn’t allow me to create my own password after receiving my OTP. Can I be assisted in this regard because I tried a number of times without success.

2. This is totally waste of time and energy.I wonder who cape with this useless idea. Now I have been here for 5 days with the same response “Your ID or Email is invalid”.

3. I tried to register on the GEPF app several times but no avail. There seems to be serious issues with the app as it does not respond accordingly.

4. I tried to apply for self service registration but, every time I click on create profile it fails. I just proceed to home address and cell phone number. I also emailed a registration form but received no response.

Benefits of Using GEPF Self Service

Using GEPF Self Service provides several benefits for GEPF members, including:
** Convenient access to pension-related information and services online, 24/7.
** Ability to update personal information, beneficiaries, and apply for retirement or funeral benefits online.
** Faster processing of pension-related requests and queries.
** Increased transparency and control over pension benefits.
** Reduced reliance on paper-based processes.
** Enhanced communication with GEPF regarding pension matters.