Cell C Emergency Airtime TopUp Service : cellc.co.za

Organisation : Cell C Pty Limited
Type of Facility : Emergency Airtime
Head Office : Randburg
Website : https://www.cellc.co.za/cellc/get-airtime-emergency-airtime#/collapseTwo

Cell C Emergency Airtime TopUp Service

Emergency Airtime Terms and Conditions :
** It is important that you understand and agree to these terms and conditions before you use Cell C’s Emergency Airtime Service/ Auto TopUp

Related / Similar Post :
Cell C Randburg Register & Share Airtime

** All standard Terms and Conditions of Cell C and Cell C Service Provider apply to the Emergency Airtime/Auto TopUpService (“the Service”).
** All prices and usage rates advertised include VAT, unless otherwise stated.

** The Service is available to Cell C Prepaid and Top Up customers who have recharged with at least R20 (twenty rand) per month for the last 2 (two) months and who have been active on the Cell C network for 2 (two) months or more.
** A customer, who has run out of Cell C airtime, can use the service to obtain Emergency Airtime.

** The airtime denominations available will be R3, R5, R10, R15, R25, R50 or R100 only.
** Customers will be presented with the airtime denominations that they qualify for based on their credit profile.
** A flat fee for the Service (“Service Fee”) of R1.00 (one rand) will be charged by Cell C per Emergency Airtime transaction when the customer uses the Service.

** The total amount payable by the customer will be the Service Fee together with the amount of airtime that has been provided to the customer (“the total value”). The customer will be liable to pay the total value. When the customer recharges, the total value must be paid. For example, if a customer uses the Service and is provided with R5.00 airtime, the customer will be liable to pay R5.00 (airtime amount) plus R1.00 (Service Fee) which equals R6 (total value to be paid).

** Should the customer recharge with a lower denomination than that of the total value, the full amount of the recharge will be deducted until the full cumulative value of the airtime has been paid.

** A customer will only be allowed to use the Service again once the previous total value has been paid by the customer.
** The customer can dial *147# or *147*7# to access the Service.

** Customers that have not paid Cell C the total value and who wish to migrate to a post-paid package would first need to settle their outstanding airtime balance before they are able to migrate.

** The customer can pay for the Service (i.e. the total value) by loading Cell C airtime.
** The airtime provided with the Service can be used to make voice calls, send SMSs and MMSs or use Data, but cannot be used for any premium rated content or services.

** No recharge bonuses or promotions will be provided to the customer in terms of the service. In other words, products and promotions like SUPACHARGE or MegaBonus will not be applicable to the airtime provided to the customer.

Cell C Auto TopUp Service

** The Emergency Airtime Auto TopUp Service is available to Cell C Prepaid and Top Up customers who have recharged with at least R20 (twenty rand) per month for the last 2 (two) months and who have been active on the Cell C network for 2 (two) months or more.

** Customers must opt-in to the Auto TopUp Service and may opt-out of the Auto TopUp Service at any time.

** If the customer has opted-in to the Auto TopUp Service and their airtime balance (paid for airtime) reaches R2 or lower, their account will automaticallybe credited with the amount they have selected at the opt-in stage or the next lower qualifying denomination.

** Customers must have at least R0.05 (5 cents) in their prepaid airtime balance to enable the Emergency AirtimeAuto TopUp functionality.

** The airtime denominations available will be R3, R5, R10, R15, R25, R50 or R100.
** Customers will be presented with the airtime denominations that they qualify for based on their credit profile.

** A flat fee for the Auto TopUp Service (“Service Fee”) of R1.00 (one rand) will be charged by Cell C per Emergency Airtime transaction when the customer uses the Auto TopUp Service.

** The total amount payable by the customer will be the Service Fee together with the amount of airtime that has been provided to the customer (“the total value”). The customer will be liable to pay the total value. When the customer recharges, the total value must be paid.

** For example, if a customer uses the service and is provided with R5.00 airtime, the customer will be liable to pay R5.00 (airtime amount) plus R1.00 (Service Fee) which equals R6 (total value to be paid).

** Should the customer recharge with a lower denomination than that of the total value, the full amount of the recharge will be deducted until the full cumulative value of the airtime has been paid.

** A customer will only be allowed to use the Auto TopUp Service again once the previous total value has been paid by the customer.
** The customer can dial *147# or *147*7# to access the Auto TopUp Service.

** Customers that have not paid Cell C the total value and who wish to migrate to a post-paid package would first need to settle their outstanding airtime balance before they are able to migrate.

** The customer can pay for the Auto TopUp Service (i.e. the total value) by loading Cell C airtime.
** The airtime provided with the service can be used to make voice calls, send SMSs and MMSs or use Data, but cannot be used for any premium rated content or services.

** No recharge bonuses or promotions will be provided to the customer in terms of the Auto TopUp Service. In other words, products and promotions like SUPACHARGE or MegaBonus will not be applicable to the airtime provided to the customer.

Cell C Airtime Amounts

What airtime amounts ARE AVAILABLE?

FAQ On Cell C

What is Emergency Airtime?
Emergency Airtime allows Cell C customers to get access to airtime immediately and pay for it later. Use the Emergency Airtime to make calls, send SMSs or use data.*

What Is Auto Topup?
Auto TopUp offers qualifying customers the ability to automatically recharge their account with Emergency Airtime when their balance reaches R2 or lower.

How much does it cost?
You only pay a R1 Service Fee per transaction.

Features of Cell C

Cell C is a South African mobile network operator that provides a range of telecommunications services to customers. Here are some of the features of Cell C:

Mobile Services:
Cell C offers a range of mobile services, including voice and data plans, prepaid and postpaid plans, and roaming services.

High-Speed Data:
Cell C offers high-speed data services, including 4G and 5G, which enable customers to access the internet at high speeds and download and stream content quickly.

Handset Devices:
Cell C offers a range of handset devices, including smartphones and basic feature phones, to suit the needs and budgets of different customers.

Value-Added Services:
Cell C provides a range of value-added services, including content services such as music and video streaming, mobile banking, and other lifestyle services.

Additional Simplified Procedure

Here are the steps on how to get Cell C Emergency Airtime TopUp Service:
1. Dial **147#** on your Cell C phone.
2. Select the “Emergency Airtime” option.
3. Follow the instructions on the screen to request airtime.
4. You will be charged a one-time access fee of R1.10.
5. The amount of airtime you will receive will depend on your credit history and repayment behaviour.
6. You will receive an SMS confirming your emergency airtime allocation.

Here are some additional things to keep in mind:
** You can only use emergency airtime to make calls, send SMSes, and use data.
** You cannot use emergency airtime to purchase bundles or add-ons.
** You will need to repay your emergency airtime within 30 days.
** If you do not repay your emergency airtime, you will be charged a late payment fee of R2.50 per day.

Here are some other ways to get Cell C airtime:
** Recharge your phone online or through the Cell C app.
** Buy a Cell C voucher from a retailer.
** Ask a friend or family member to top up your phone for you.