Organisation : Momentum Health
Facility : Member Guide For Students 2017
Location : Centurion
Website : ingwehealth [dot] co [dot] za
Download Membership Guide : https://www.southafricain.com/uploads/7518-Student_member_guide.pdf
Join Membership For Students 2017 :
Overview :
Benefit Year :
** Momentum Health’s benefit year runs from 1 January to 31 December.
** This means that if you join from
Related : Momentum Health Cancel Medical Cover & Refund : www.southafricain.com/7514.html
** 1 January, you are entitled to the full allocation of benefits as defined in your option.
** If you join any time after 1 January, for example from 1 February, your benefits will be pro-rated, which means it will be adjusted in line with the number of months left in the year.
** You may change your option once a year, in January.
Your responsibilities as a Momentum Health member :
** Understand the benefits on your option and how to use them.
** Keep Momentum Health up to date of any changes to your personal details.
** Check all accounts from healthcare service providers as well as claim statements from Momentum Health.
** Inform Momentum Health before you or any of your dependants are admitted to hospital to request a pre-authorisation number. Please refer to page 3 for other benefits that require pre-authorisation.
** Keep your membership card in a safe place to ensure that no one else can use it fraudulently and present it to service providers during each visit.
** Read all correspondence from Momentum Health.
Membership :
Payment of contributions :
** Contributions are payable in advance and must be paid to Momentum Health by the first of each month unless you are an international student and your academic institution requires payment upfront for the duration of your studies.
** Debit orders are applicable to local students only and will be deducted on the 1st working day of every month.
Non-payment of contributions :
** Momentum Health will notify you in writing if your contributions have not been paid, and you need to let us know how the outstanding amount will be settled.
** If no payment is received, your membership and benefits will be suspended.
** If no payment is received within 14 days following the notice of suspension, your membership will be cancelled.
Adjustment of contributions :
** Your contribution will change when you add or remove dependants, with the annual Scheme contribution increase or if you change your option.
Membership Number :
** Your membership number is shown on your membership card.
** You need to quote this number in all correspondence or claims that you or the healthcare providers send to us for processing and payment.
Membership Card :
** If you need a membership card, please visit one of our on-site consultants, request a card on .ingwehealth.co.za, call us on 0860 102 493, or send us your membersbip number and personal postal address via email at mhmembership AT momentum.co.za.
Contact us to change your address, contact numbers or email address :
Phone : 0860 102 493
Email : member AT momentumhealth.co.za
Fax : 0860 111 391
Termination of membership / Refunds :
Your membership will be terminated :
** If you do not pay your contributions or amounts that you owe to us
** If Momentum Health receives notice of cancellation of group participation from your sponsor or institution
** If Momentum Health receives 1 calendar month’s written notice of cancellation from you (in the case of individual members)
** If Momentum Health has evidence of abuse of the benefits offered to you as a member e.g. fraud, submission of false claims, misrepresentation or non-disclosure of medical information
** In the event of your death.
Refunds :
In the event of termination of your studies or cancellation of your study permit, Momentum Health needs the following documents to process any applicable refunds :
** A letter from you requesting the refund, including the reason for the refund, plus
** A letter from your academic institution to confirm the termination or cancellation of your registration; or
** Proof of cancellation of your study permit.
** Visit our website on .ingwehealth.co.za for additional requirements to transfer the funds into your bank account.