durban.gov.za How To Licence Your Business : eThekwini Municipality

Organization : eThekwini Municipality
Head Quarters: Durban
Facility : Get Licence For Your Business

Website : https://web.archive.org/web/20220330174025/http://www.durban.gov.za/Pages/default.aspx
Application Check List :  https://www.southafricain.com/uploads/464-BusinessLicensingCheckList.pdf
Notice For Event : https://www.southafricain.com/uploads/464-NoticeForEvent.pdf
New Tariff : https://www.southafricain.com/uploads/464-BusinessLicencingNewTarrifs.pdf

How To Get Licence For Your Business In Durban?

** Anyone wishing to open an accommodation or entertainment establishment, or food outlet in eThekwini has to register with Business Licensing Department.

Related / Similar Service : eThekwini eServices Registration

** The purpose of this Unit is to ensure that all businesses in those sectors in eThekwini municipal, Durban area comply with the Business Act, 1991 (Act No. 71 of 1991) which states that no person/ business may conduct a business without a business license.

** The Business Licencing Unit conducts inspections and raids and the business owners who do not follow legislation can be prosecuted.
** There are different requirements for opening up a business.

** For accommodation establishments the applicant needs to complete an application for an accommodation establishment, get special consent from the Town Planning Department, have the Title Deeds and Electrical Compliance Certificates.

** A copy of the identity documents is also required.
** Entertainment establishment applicants have to complete Provision of Health or Entertainment form.
** For food establishments, application must complete a sale or supply of meal or perishable foodstuffs form.

** They will need to have the original landlord’s signed consent, consent form the Town Planning Unit, relevant documents if applying under a company, copies of members Identity documents and Proxy letter for a person to submit/ sign on behalf of the company.

** The licenses are valid for as long as the business is in operation.
** It is renewable once a year by the end of January.
** A business license is issued subject to all the requirements being submitted and if the applicant complies with the requirements of all the Units, such as Health and Fire requirements.

** Tariffs are subject to change every financial year.
** The licensing department also makes provision for amendments of a licence issued, or of a condition on the endorsement.
** For more information you can contact the Business Licencing Unit on 031 3114535.

Documents Required For Durban Business Licence

Following documents are required to get licence for your business in Durban

1. Completed Application Form With Property Description (ERF Number)
2. Original Landlord’s Consent
3. ID Copy
4. Close Corporation, Certificate of Incorporation and Directors or members details.
5. Proxy letter when lodging on behalf of a CC or company & ID copy of person receiving proxy.

6. An SAPS fingerprint report clearly stating ‘NO ILLICIT ACTIVITY IDENTIFIED’ for all Item 2 (Health facilities or Entertainment) license applications only.
7. Electrical Certificate of Compliance – Accommodation Establishments only.

NB : Certificate should not be older than a year

8. Proof of ownership if building is a share block
a. Shareholder Certificate or;
b. Rates letter / Lease Agreement

Payment of Business Licence

Payment Options of Business Licence

1. Pay a direct cash fee at our Licensing Offices (once-off payment)
OR
2. Pay via EFT – eThekwini Municipality is loaded as a pre-defined Beneficiary on all Internet banking platforms.
** Kindly select this beneficiary when making payment.
** It is mandatory to quote the Metro Reference below in the reference field; OR please approach your respective bank for assistance on how to set up your payment.

FAQ On eThekwini Municipality

Frequently Asked Questions FAQ On eThekwini Municipality

Q: How can I pay my municipal bills in eThekwini Municipality?
A: eThekwini Municipality offers various payment options for municipal bills, including:
** Electronic payment: You can pay your municipal bills online through the municipality’s website or via electronic banking platforms offered by your bank.
** In-person payment: You can visit the municipality’s offices or designated payment points to pay your bills in person. Cash, cheques, or card payments may be accepted.
** Debit order: You can set up a debit order with the municipality to automatically deduct the amount from your bank account on a recurring basis.
** Other payment methods: eThekwini Municipality may also offer other payment methods such as direct deposit, Electronic Funds Transfer (EFT), or other designated payment channels.

Q: How can I report a service-related issue or lodge a complaint with eThekwini Municipality?
A: If you have a service-related issue or wish to lodge a complaint with eThekwini Municipality, you can do so through the following channels:
** Contact the municipality’s customer service or call center.
** Visit the municipality’s offices in person and speak to the relevant department or official.
** Send an email to the municipality’s official email address, info@durban.gov.za, or the designated email address for the specific department or service.
** Use the municipality’s official website to submit a complaint or report a service-related issue through the designated online forms or contact details.