Name of the Organization : South African Post Office
Type of Facility : Register For Virtual Post Office Online Service
Website : https://www.virtualpostoffice.co.za/vpo/General/html/index1.html
How To Register For Virtual Post Office Service?
** Registration is an easy five step process.
** Simply follow the steps outlined below & within minutes you will be able to make use of the range of services offered within the Virtual Post Office Service.
Related / Similar Facility : South African Labour Payslip Template/ Format For Workers
Steps:
Step 1 : Select the register button on the Virtual Post Office Service homepage
Step 2 : Select your profile type
Step 3 : Complete the registration form and submit
Step 4 : Login using the temporary access details sent to you by email
Step 5 : Select and confirm a permanent password for secure future login
Profile Type :
** A profile type defines the online profile category.
** There are three different profile types and you are required to select the one that is relevant to your online registration.
The profile types include the following :
** Private User (SA Citizen) – A valid South African Identity number is required for this profile type
** Private User (Foreigner) – A valid passport number is required for this profile type
** Business – Company details and business registration number are required for this profile type
FAQ On Virtual Post Office Service
Frequently Asked Questions (FAQs) on Virtual Post Office Service
How do I login to the ePostal Online Service?
** Enter your username (email address) and password and select “Login” on the homepage.
** Remember the password field is case sensitive.
I registered for the service, but I can’t remember my password?
** Select the “Forgot Password” icon on the homepage and enter the email address you used to register your online profile.
** The system will automatically send you an email containing your access details that you can use to login to the ePostal Online Service.
I have a username and password, but I am having problems logging in?
** If you are experiencing problems logging into the ePostal Online Service, using your username and password, make sure that you are entering your details correctly.
** Please note that both the username and password fields are case sensitive.
** If the problem persists, use our Online Contact Us form and provide a description of the problems you are experiencing.
** Alternatively call the Customer Contact Centre on 0860 086 860, where a friendly agent will assist you.
What payment options are available?
The ePostal Online Service supports the following payments :
** Credit Card payments using Visa or MasterCard but this excludes traffic fines in Johannesburg & Pretoria (AARTO fines).
** Electronic Funds Transfer/Bank Deposits (business profiles only)
Some Important Information From Comments
Error:
1. I have been trying for several days to access the Virtual Post Office website. Finally I managed to open the website, only to find I can’t register for the service. Being a pensioner I wish to renew my post box. I don’t want to pay a penalty for late renewal.
2. It seems that you system is down. I tried numerous times. Nothing happens when I press submit.
3. I have been trying to access your virtual post box renewal site for weeks now and it keeps timing out. Please advise, why we are unable to access and renew our post boxes. I starting at the beginning of December and tried several times everyday to get in. What is going on?
Services Offered By South African Post Office
The South African Post Office (SAPO) offers a wide range of postal services to the public in South Africa. Some of the services offered by SAPO include:
Mail delivery:
SAPO provides mail delivery services for letters, postcards, and other types of mail within South Africa and internationally. This includes both regular mail and express mail services.
Parcel delivery:
SAPO offers parcel delivery services for packages and parcels within South Africa and internationally. This includes both domestic and international parcel services with various delivery options and tracking capabilities.
Postage stamps:
SAPO sells postage stamps that can be used for sending mail within South Africa and internationally. Postage stamps are available in various denominations and designs.
Postal boxes:
SAPO provides postal box services, where customers can rent a mailbox at a post office for receiving mail securely. Postal boxes are available in different sizes and rental options.
Courier services:
SAPO offers courier services for express delivery of documents and parcels within South Africa and internationally. This includes door-to-door delivery, tracking, and other additional services.
View Comments (14)
The virtualpostoffice.co.za website is an embarrassment. After waiting many minutes, one is able to log in but the Renew Postbox button just shows a white screen without displaying the account. Surely the Post Office can do something about this to get renewals paid. You would think they didn't want customers to renew.
I've been trying to access your virtual post box renewal site for weeks now and it keeps timing out. please advise why we are unable to access and renew our post boxes. I starting at the beginning of December 2021 and tried several times everyday to get in. What is going on??
It seems that you system is down. I tried numerous times. Nothing happens when I press submit.
As of today, 2022/01/16, your system doesn't work. not able to renew Post Box
Am trying to register for Virtual post office but when I push SUBMIT button nothing happens! Tried several times to no avail! I PRESUME YOUR WEBSITE IS DOWN!!! When will this be rectified?
i would like to renew my post box; surely the webpage could be simplified to allow for renewals as a separate application or at least simplified so that it becomes a relatively simple operation.
I want to register for virtual card but can't access the webside for forms fo fill in please help
Dr Andre Stefan Botha
Want to renew PO Box 14221 Hatfield Pretoria 0028.
I've been trying for several days to access the virtualpostoffice AT co.za website.
Finally I managed to open the website, only to find I can't register for the service. Being a pensioner I wish to renew my PO Box 14221, Hatfield,0028, Pretoria.
The fee for pensioners is R 340.00 I don't want to pay a penalty for late renewal.
I have also written an email to tebogo.mogotsi AT postoffice.co.za for assistance.
Yours sincerely.
Dr Andre S Botha
ID: 5110095054088
I appreciate this online service. I am a pensioner. When I registered I had to complete my ID no. Its obvious that the date of birth denotes my age.
When making a payment the only option to pay is for R535.00 as opposed to a pensioner's fee of R340.00.
During the Covid pandemic I do not want to go to the Post Office to produce my ID, that's why I chose to pay online. Please can a provision be made for pensioner's to pay online. Thank you.
your system is down cant register Virtual
1) Renawal Post office box
1) Renew Post office box
want to renew my post box