Organisation : Bob Group (Pty) Ltd
Facility Name : Track Your Parcel
Country : South Africa
Website : https://www.bobgo.co.za/
How To Track BOBGO Parcel Online?
Visit the Bob Go tracking page and enter your waybill number to monitor your order’s progress and shipment status. Alternatively, contact our support team to assist you. To track BOBGO parcel online, Follow the below steps
Related / Similar Facility : Thermo Fisher Order Status & Track Shipments
Steps:
Step-1 : Go to the link https://track.bobgo.co.za/
Step-2 : Enter the Waybill Number
Step-3 : Click On Track Button
BOBGO Pickup Points
Bob Box:
Bob Box will automatically assume liability up to the value R1,000.00 of the value of goods at no extra cost. The value insured is limited to a maximum of R1,000.00.
Conditions To Apply To:
** Parcels must be packaged to withstand the normal rigours of transportation. It is the responsibility of the merchant to ensure that parcels are packed according to the specifications of the Delivery Partner.
** If the Delivery Partner finds the parcel to be insufficiently packaged and conclude that damage was caused due to this reason, they have the right to deny the insurance claim.
** Client must be able to prove, with reasonable satisfaction of the carrier, that the article has been lost or damaged and that such damage was caused by the carrier.
** The maximum liability of the Delivery Partner to the Client shall, to the maximum extent permitted by law, be the lesser of the insured value (as provided by the Client on the waybill), and R1,000.
Cost Relating To Insurance:
** If the insured value is R1,000.00 and below, then Bob Box will automatically assume liability at no extra cost. Thus, all parcels shipped with Bob Box via Bob Go will automatically be insured up to the value of R1,000.00.
** The value insured is limited to a maximum of R1,000.00. This means that if the value insured is more than R1,000.00, insurance on that item will not be allowed.
** It will require the merchant to contact Bob Go directly in order to assist the merchant in arranging for special insurance with the Delivery Partner. The Delivery Partner has the right to deny the request or ask a higher fee than specified above.
How To Claim:
** The Delivery Partner and Bob Go must be informed of a claim within 48 hours after delivery has taken place.
** The damaged goods must be returned to the Delivery Partner, accompanied by the original invoice reflecting the cost value of the goods.
** All required documentation from the Delivery Partner must be completed as per their terms and conditions. This will be conveyed to merchants as soon as a claim is lodged.
** The merchant is required to submit all documentation within 5 business days from receiving the documentation. If documents are not received within this period, the claim(s) will be forfeited.
** The Delivery Partner will then submit the claim to their relevant insurer and provide the merchant with feedback.
** Please note that the turnaround time for credit from the Delivery Partner is around 12-18 weeks, if approved.
BOBGO Contact
Address : Floor 8, Menlyn Central Office Tower, 125 Dallas Ave, Menlyn, Pretoria, 0181
Email : support [AT] bobgo.co.za
Call : (+27) 12 940 1060