Organisation : Swoop Finance (Pty) Ltd
Service Name : Contact Email ID and Address
Headquarters : Cape Town
Industry : Finance
Service/ Product : Loans and Business Grants
Website : https://swoopfunding.com/za/contact-us/
Swoop Finance Contact Email ID
Our team of friendly advisers are on hand to help, whatever your query might be
Related / Similar Contact : QCTO Pretoria Contact Number, Email ID & Address
Email Us : hello [AT] swoopfunding.co.za
Swoop Finance Contact Address
Cape Town : 21 Dreyer Street, Cape Town, South Africa, 7708
London : 18 Soho Square, W1D 3QH, London, UK
New York : 43 W 23rd St, New York, NY 10010, United States
Toronto : 180 John St, Toronto, ON M5T 1X5, Canada
Sydney: Suite 801, Level 8, 84 Pitt Street, Sydney, NSW 2000, Australia
Dublin : Dogpatch Labs, The CHQ Building, Custom House Quay, Dublin, Ireland
Birmingham : Suite 105A, Airivo, 18 Bennetts Hill, Birmingham, B2 5QJ
Liverpool : Suite 42, 4th Floor, Oriel Chambers, 14 Water Street, Liverpool, L2 8TD
Newcastle : Kingfisher Way, Silverlink Business Park, Newcastle upon Tyne, NE28 9NX, UK
Aberystwyth : Innovation and Enterprise Campus Gogerddan Campus, Aberystwyth University, Ceredigion SY23 3EE
Swoop Finance Feedback
At Swoop, we are committed to offering our customers the highest possible standards of service. In doing so, we are pleased to support an initiative to ‘Treat Customers Fairly’.
If you have feedback for us please email your comments to support@swoopfunding.co.za or write to us at Swoop Finance (Pty) Ltd, registered at 21 Dreyer Street, Cape Town, South Africa, 7708.
We will:
** Provide you with clear information about the service we offer, including any fees or charges
** Aim to understand your business needs, preferences and circumstances as they evolve, in order for us to narrow down the number of funding and savings options that are available to you
** Source the most appropriate funding and savings options for your business, using the information available to us from providers and the information you give us
** Tell you if we cannot find an option we consider suitable
** Aim to provide you with up-to-date information which we will present in a manner that is clear, fair and unambiguous
** Encourage you to ask questions if there is something that you do not understand
** Ensure that service and risk information remains clear and prominent at all times
** Provide you with details of our formal complaint procedure should you be dissatisfied with our service.
How you can help us?
To help us give you the service that you require we ask you to:
** Tell us as much as possible about your business income and outgoings, so that we can properly assess how much your business can afford
** Let us know about future changes that might affect your business’s ability to make repayments for any credit agreement you may enter into (if known)
** Let us know if, at any stage of our discussion, you do not understand an aspect of our service – or product or finance solution
** Tell us if you think there are ways we can improve our service and tell us as much as possible about your business income and outgoings, to enable us to properly assess how much your business can afford.