Organisation : The Kiddo Space (TheKiddoSpace)
Service Name : Refund & Refund Contact Email ID
Headquarters : London, United Kingdom
Industry : Online Shopping
Service/ Product : Kids Toys, Kids Oral Care, Kids Stamps etc
Website : https://thekiddospace.co.za/
The Kiddo Space Contact Email ID
At TheKiddoSpace, our mission is to disrupt and innovate in the kids niche by bringing unique and forward-thinking products that are both stimulating, instructive and useful for children and can ease parenting life. We’re committed to providing top-notch organizational products, educational toys and other innovative offerings that address the ever-changing needs of parents and their kids.
Related / Similar Facility : The Kiddo Space Order Tracking
Email: info [AT] thekiddospace.com
Customer service : From Monday to Saturday from 8am to 5pm
Address: SN Ecommerce LLP, 128 City Road London United Kingdom EC1V 2NX
Company ID: OC441736The Kiddo Space
The Kiddo Space Return & Refund Policy
** Products that don’t meet specifications can be returned or refunded. If this occurs, the client must email us at info [AT]thekiddospace.com within thirty (30) days of the date of delivery to request a return or refund and provide an explanation of the situation. We’ll review the client’s request and respond appropriately.
** Customers who receive faulty or defective products may contact us at info [AT]thekiddospace.com to request a return or refund within thirty (30) days of the date of delivery, providing an explanation and attaching a photo of the faulty or defective product to support their request.
** After thirty (30) days from the date of delivery, all purchases are considered final and are neither refundable nor returnable.
** In the event of a refund, the customer’s money will be transferred back to the debit/credit card they used to make their purchase as soon as the product has been safely received by us.
** If you have any other questions, you can use the ‘CONTACT US’ page or email us at info [AT]thekiddospace.com.
The Kiddo Space Shipping Policy
Shipping Time and Estimated Delivery:
The shipping time for all orders is between 12-20 business days and the standard processing time is 12-48 hours; however, for customized products, due to the extra work it takes to customize, it can take anywhere from 3-5 working days for processing which will increase the shipping time by those days.
We don’t ship orders on weekends and holidays however, if we are processing a large number of orders, shipments may be delayed by a few days. If there is a significant delay in shipping your order, we will contact you by email to notify you.
Wrong Order Details/Wrong Address Entered:
The time within which you can cancel the order or change details is 6 hours, so if you accidentally entered the wrong address or order details, please write to us at info [AT]thekiddospace.com within 6 hours of placing your order for us to change the address. If any extra fees have to be charged in case of wrong address, the customer bears the extra fee and we’re not responsible for it.