Organisation : The Kiddo Space (TheKiddoSpace)
Facility Name : Track Order Online
Country : South Africa
Website : https://thekiddospace.co.za/
How To Track The Kiddo Space Order Online?
Once your order has shipped, you will receive a shipping confirmation email with your tracking number(s). It may take up to 72 hours to view the status of your shipment. To Track The Kiddo Space Order Online, Follow the below steps.
Related / Similar Facility : The Kiddo Space Refund & Refund Contact Email ID
Steps:
Step-1 : Go to the link https://thekiddospace.co.za/apps/parcelpanel
Step-2 : Enter the Order Number
Step-3 : Enter the Email (or) Phone Number
Step-4 : Click On Track Button
(or)
Step-1 : Go to the link https://thekiddospace.co.za/apps/parcelpanel
Step-2 : Enter the Tracking Number
Step-3 : Click On Track Button
The Kiddo Space Refund policy
** Products that don’t meet specifications can be returned or refunded. If this occurs, the client must email us at info [AT]thekiddospace.com within thirty (30) days of the date of delivery to request a return or refund and provide an explanation of the situation.
** We’ll review the client’s request and respond appropriately.
** Customers who receive faulty or defective products may contact us at info [AT]thekiddospace.com to request a return or refund within thirty (30) days of the date of delivery, providing an explanation and attaching a photo of the faulty or defective product to support their request.
** After thirty (30) days from the date of delivery, all purchases are considered final and are neither refundable nor returnable.
** In the event of a refund, the customer’s money will be transferred back to the debit/credit card they used to make their purchase as soon as the product has been safely received by us.
Lost / Stolen Package:
Customer satisfaction is our top priority, so we cover any case of exceptional delay or even loss in transit and offer a free reshipment or a refund. If the order does not make it to its destination and is delayed in a local post office, customers are responsible for contacting the carrier before receiving a reshipment\refund. If you have entered the wrong shipping information, you are not eligible for a reshipment or a refund.
Kiddo Space Shipping Policy
Shipping Time and Estimated Delivery:
The shipping time for all orders is between 12-20 business days and the standard processing time is 12-48 hours; however, for customized products, due to the extra work it takes to customize, it can take anywhere from 3-5 working days for processing which will increase the shipping time by those days.
We don’t ship orders on weekends and holidays however, if we are processing a large number of orders, shipments may be delayed by a few days. If there is a significant delay in shipping your order, we will contact you by email to notify you.
Wrong Order Details/Wrong Address Entered:
The time within which you can cancel the order or change details is 6 hours, so if you accidentally entered the wrong address or order details, please write to us at info@thekiddospace.com within 6 hours of placing your order for us to change the address. If any extra fees have to be charged in case of wrong address, the customer bears the extra fee and we’re not responsible for it.