Organisation : Hello Group (hellopaisa )
Service Name : Contact Number & Email ID
Headquarters : Centurion
Industry : Finance, Banking
Service/ Product : Money Transfers
Website : https://hellopaisa.co.za/contact-us/
HelloPaisa Contact
Need help? Let us call you
Related / Similar Contact : Suzuki Motorcycle Johannesburg Customer Care
Contact us : 012 880 1800
Email us : customer.support [AT] hellogroup.co.za
Transact on WhatsApp : (+27) 87 550 6555
Upgrade your limit : (+27) 87 152 0814
Hello Group Head Office
Contact us : +27 12 643 0281
Email us : customer.support [AT] hellogroup.co.za
HelloPaisa Stores Location
Fordsburg:
Shop No 44-48, Mint Road
Mon – Fri: 8am – 5pm
Sat: 9am – 3pm
Sunday: 10am – 2pm
Laudium:
Shop No 10, Laudium Square, 291 Tangerine Street
Mon – Fri: 8 30am – 5pm
Sat: 9am – 1pm
Bloemfontein:
Shop No 9, Cross Roads Centre, Dr Belcher Road, Heidedal
Mon – Fri: 8am – 5pm
Sat: 9am – 1pm
Durban:
Shop No 74, Bertha Mkhize Street, Durban CBD
Mon – Fri: 8am – 5pm
Sat: 9am – 1pm
Rylands:
Shop No 12C, Ruth Road
Mon – Fri: 8 30am – 5pm
Sat: 9am – 1pm
Port Elizabeth:
Shop No. 7 108 Durban Road, Korsten
Mon – Fri: 8am – 5pm
Sat: 9am – 1pm
FAQ On HelloPaisa
Frequently Asked Questions FAQ On HelloPaisa
What is hellopaisa?
hellopaisa is a service that allows you to send cash from South Africa to countries all over the world, to your family and friends. It is a quicker, safer, cheaper and legal way to send cash.
What documents do I need to sign up for hellopaisa?
A valid South African ID, Foreign Passport with a permit, or Asylum permit is required to sign up, as well as proof of address. If no proof of address is available, this can be verified by means of an Affidavit or Employee Site Verification by a hellopaisa employee.
Where can I sign up for hellopaisa?
To become a hellopaisa customer, you can Self Sign Up on the hellopaisa Android or iOS app, OR you have to be signed up by a hellopaisa Agent OR at your nearest Hello Store. To find your nearest hellopaisa signup point, please call Hello Paisa on 012-880-1800.
How do I contact hellopaisa?
You can contact the hellopaisa Call Centre on 012-880-1800. Monday to Friday: 07h00 – 18h00 Saturday: 08h00 – 15h00 Sunday: 08h00 – 14h00
What platforms can I access my hellopaisa account from?
The hellopaisa Call Centre 012-880-1800, free USSD *130*43556#, or the hellopaisa Android or iOS App.
How do I view my INVOICE?
Invoices can only be viewed from your hellopaisa APP via the TRANSACTIONS tab. When viewing an invoice, you can email it to yourself. An invoice can also be requested from the hellopaisa Call Centre on 012-880-1800.
How do I get a hellopaisa consultant to CALL ME BACK?
Android & IOS APP – Option 1: If you are not logged in to the app: Select the CONTACT US tab on the home screen and select CALL ME BACK. Option 2: If you are logged in to the app: Select the CALL ME tab on the bottom right corner, select your enquiry and/or type in your message and click on SEND CALL ME BACK.
Free USSD – Dial *130*43556# and select the CALL ME option from the menu. Please be patient as you will be placed in the queue and called back as soon as possible.