Organisation : Clinique Laboratories
Service Name : Customer Care
Headquarters : South Africa
Industry : Beauty, Online Shopping
Service/ Product : Skincare, Makeup Items, Fragrance
Website : https://www.clinique.co.za/customer-care-0
Clinique Customer Care WhatsApp Number
Contact Customer Service via phone or WhatsApp at +27104425264 or you can reach out to us via Live Chat on our website.
Related / Similar Contact : Spur Steak Ranches Johannesburg Customer Care
Call Us 24/7 : 1-800-419-4041
Clinique Stores Location
Find Here : https://www.clinique.co.za/store_locator
FAQ On Clinique
Frequently Asked Questions FAQ On Clinique
Where is my order?
You can access your order status and history by signing in and viewing in your account. You may also email us for a status update.
Can I return or exchange an item?
Should you wish to return an item, please email us for immediate assistance. Our returns form also available here. If you have not received this document, please contact Customer Services by email with your order details. PLEASE NOTE ALL THAT WE ONLY ACCEPT RETURNS IF WE ARE NOTIFIED WITHIN 10 WORKING DAYS (2 WEEKS) OF THE DATE ON WHICH THE ORDER WAS DELIVERED. NO RETURNS, EXCHANGES OR CANCELLATIONS ARE PERMITTED ON LAST
Do you ship internationally?
We’re sorry, Clinique.co.za is currently unable to accept orders to be shipped to destinations outside the Republic Of South Africa. We apologize for any inconvenience. There are several Clinique International country web sites that offer online shopping. Please visit our International store locator at International Sites.
How do I change or cancel my order?
If you would like to cancel an online order after it has been placed, please email using the subject line “URGENT ORDER CANCELLATION” within an hour of placing your order and we will do our best to accommodate your request. Once an order is processing, we regret that it cannot be changed or cancelled. Once the order is processing, it will be dispatched and our standard returns policy applies. NO RETURNS, EXCHANGES OR CANCELLATIONS ARE PERMITTED ON LAST CHANCE ITEMS.
How can I get an ingredient listing?
We list the ingredients in each product on the single product page.
Why is my favorite product discontinued? Can I still purchase it?
Decisions to discontinue or introduce a product or size are made in response to consumer preferences and purchasing patterns throughout the country. We are happy to assist in finding you a new alternate favourite.
Does anyone else see the information that I provide to Clinique?
We respect your privacy. The information you provide will not be given to any third party without your express consent. Read our Privacy Policy for additional information.
SPAM Filters and ISPs:
Your Internet Service Provider (ISP) or Email client may be using filters to block email and this may be affecting the receipt of email from Clinique Online. If you believe this is happening, please consult the help section of your email program or contact your ISP directly to see how to relax or remove the settings that filter or block email. This will ensure that correspondence from Clinique Online will be accepted.
Animal Testing:
Clinique Laboratories, LLC. is committed to the elimination of animal testing. We are equally committed to consumer health and safety, and bringing to market products that comply with applicable regulations in every country in which our products are sold.
We do not conduct animal testing on our products or ingredients, nor ask others to test on our behalf, except when required by law. We evaluate our finished products in clinical tests on volunteer panels.
Clinique Laboratories, LLC. fully supports the development and global acceptance of non-animal testing alternatives. To this end, the Company works extensively with the industry at large and the global scientific community to research and fund these alternatives.
Gift with Purchase Events:
Registered Members at Clinique Online who opt-in to receive email will get updates on Gift With Purchase Events at local Clinique counters & online. This information is updated regularly and is subject to change without notice. If you prefer, you may contact your local Clinique counter directly and they will be happy to advise you when an event is planned for your area.
Where Can I Buy Clinique Products?
Only South African residents may buy Clinique products online at clinique.co.za. To locate a store near you in South Africa, click here for our Store Locator.
Do you offer private appointments?
Clinique offers consultations at all of our Clinique counters. Consultations offer you the opportunity to work with a professionally-trained Clinique Consultant. If you prefer, you may email us and a Clinique Expert will arrange an appointment for you.
View Comments (1)
thanks for sharing the information.