Organisation : Rand Mutual Assurance (RMA)
Facility Name : Medical Portal Registration
Country : South Africa
Website : https://www.randmutual.co.za/information-zone#4614-healthcare-providers
How To Register On RMA Medical Portal?
A medical aid is governed by the Council for Medical Schemes while RMA is an assurance company providing benefits in terms of the Compensation for Occupational Injuries and Diseases Act (COIDA) under licence from Minister of Labour. It is thus important to note that treatments for an occupational injury or disease will be covered by RMA only once we have accepted liability in terms of COIDA.
Related / Similar Facility : Rand Mutual Assurance (RMA) Claim Submission
Steps:
Step 1: Click on the “Online Services” tab.
Step 2: Click on “Register for online services” link and complete the necessary information.
Step 3: Once your practice number has been verified against the BHF file you will be sent an email with your username and password.
Register Here : https://msp.randmutual.co.za/logon.aspx
Note:
Once registered on the medical portal you can view your remittance advices, upload medical reports, update your details, including banking details, and track your invoices by logging in with your user details.
FAQ On RMA Medical Portal
Frequently Asked Questions FAQ On RMA Medical Portal
1. Q: How do I track the progress of my invoices?
A: The status of invoices can be tracked on our medical portal, access to which is available on our website. Remittance advices for invoice payments are emailed on a weekly basis.
2. Q: How long does it take for invoices to be paid?
A: Payment is made within 30 days from date of receipt of electronically submitted invoices provided that all claim requirements have been met e.g. the claim has been completed in full and has been submitted with the required supporting documents where necessary. It is important to always ensure that you keep your details up to date with us.
3. Q: How do I confirm that my invoice/s have been paid?
A: Remittance advices are sent electronically on a weekly basis. Please ensure that you keep your details up to date with us.
4. Q: At what tariff rate does RMA pay healthcare providers?
A: RMA pays COID tariffs, Registered Price List (RPL) rates and a where applicable, a negotiated rate.
5. Q: How do I update my banking details?
A: RMA is currently using the banking details obtained from BHF’s database. To update your details please complete the MSP Portal Application and Banking Details form, which is available on the Downloads – Healthcare Provider forms link.
6. Q: Can we submit a medical invoice through a third party?
A: Yes, invoices can be submitted through various switching houses such as MediSwitch or healthbridge. RMA subscribes to a paperless environment and therefore electronic submissions through switching houses are encouraged.