AVBOB Mutual : View Policy Online

Organisation : AVBOB Mutual Assurance Society
Facility Name : View AVBOB Policy Online
Country : South Africa
Website : https://www.avbob.co.za/

How To View AVBOB Policy Online?

You have to register to view your AVBOB Policy Online. Join the AVBOB family to access your policy information. Register now and we will verify your device and identity by means of a one time pin (OTP)

Related / Similar Facility : AVBOB Premiums Through Pay@ Online

Steps:
Step-1 : Go to the link https://selfservice.avbob.co.za/connect/home
Step-2 : Click On “Register” Button

Step-3 : Enter your Identity Number
Step-4 : Click On Continue Button

Note:
You must be an AVBOB policy holder to register an account. If your contact number has changed, please contact the AVBOB Customer Care Centre on the number to update it.

FAQ On AVBOB

Frequently Asked Questions FAQ On AVBOB

Will interest be added to my AVBOB Reward Account (ARA)?
No interest will be added to the AVBOB Reward Account. However, at the discretion of AVBOB’s Board, future special bonus allocations may be made.

What are the FREE funeral benefits?
Insured lives under an AVBOB policy qualify for a FREE funeral benefit* if the funeral is conducted by AVBOB Funeral Service. That is over and above the special bonuses that have been declared. The FREE funeral benefit* depends on the duration of cover, the type of policy and the age of the deceased. The FREE* funeral benefits are currently to the value of over R21 000. Which includes R3000 immediate cash payment for initial expenses, a R3000 discount on a tombstone or cremation and transport of the deceased in South Africa. *Terms and conditions apply.

What happens to my centenary special bonus if I surrender or cancel my policy?
Unfortunately you will lose all the special bonuses including the AVBOB Reward Account (ARA) that have been declared over the years as well as the FREE funeral benefits. If the member is already eligible to withdraw money from the ARA when the member surrenders or cancels the policy (i.e. on or after the policy anniversary after the main insured person reaches 65 and the policy is 10 years in force), the member can withdraw the money from the ARA.

Can I claim the FREE funeral benefits if I make use of another funeral parlour to arrange the funeral?
No, members will not receive any FREE funeral benefits* if they do not make use of AVBOB Funeral Service to conduct the funeral.

Will any debt on the policy be deducted from the centenary special bonus?
No debt will be directly deducted from the centenary special bonus. Policy debt will only be deducted from a claim amount or cashback if applicable. However, once the centenary special bonus is eligible for payment (on the policy anniversary after age 65 and 10 years in force), should the policy then lapse, the proceeds of the AVBOB Reward Account (ARA) would then be used to cover unpaid premiums.

For policies that have a surrender value, this surrender value will first be used to maintain cover, and once depleted, instead of lapsing, the eligible ARA will then be used to maintain cover. For policies with no surrender value like the cashback funeral, should they have an ARA that is eligible for payment, the ARA will be used to maintain cover as a last resort to prevent the policy from lapsing until the eligible ARA balance is depleted. In other words, the ARA will be used to maintain cover until the ARA runs out, after which the policy will lapse.

Who can withdraw the AVBOB Reward Account *?
The AVBOB Reward Account* can only be withdrawn by the member and the bank account must be in the name of the member. Should the member request the money to be paid into another person’s bank account, a nomination form will have to be completed and copies of both people’s ID documents will have to be attached.

AVBOB Contact

For assistance, please contact the AVBOB Customer Care Centre on 0861 28 26 21
Email : info[AT] avbob.co.za