Organisation : Fila South Africa
Service Name : Contact Number and Stores Location
Headquarters : Cape Town
Industry : Online Shopping
Service/ Product : Footwear, Tops, Jackets
Website : https://fila.co.za/pages/contact
Fila Contact Number
Call : 011 630 4000
Email : fila@1721.co.za
Opens from 9am – 5pm Excluding public holidays
Related / Similar Contact : TWS South Africa Contact Number
Fila Stores Location
Atterbury:
shop 3.12, Atterbury Value Mart
Atterbury
Pretoria, Gauteng
South Africa
010 006 0815
Eastpoint:
Shop 90, Eastpoint mall
155 North rand road
Boksburg, Gauteng
South Africa
010 006 1129
Fairlands:
Shop no 60
Fairland Walk Shopping Center
Fairlands, Gauteng
South Africa
010 006 1130
Highveld Mall:
Shop 89, Highveld Mall
Mandela St, Zeekoewater 311-Js
Emahlahleni, Mpumalanga 1035
South Africa
010 006 2729
Vaal:
Shop 110/111, Cnr. Barrage Rd
Rossini Blvd
Vanderbijlpark, Gauteng
South Africa
010 006 3967
Westgate:
Shop no S0105, Westgate Shopping Centre
120 Ondekkers Road
Roodepoort, Gauteng
South Africa
010 006 3894
Wonder park:
Shop 524, Wonder Park Shopping Centre
344 Brits road Karen Park
Pretoria, Gauteng
0118
010 006 2774
Woodmead:
Shop 5a, Waterval Crescent
Woodmead Value Mart
Woodmead, Gauteng
South Africa
010 006 1128
FAQ On Fila Orders
Frequently Asked Questions FAQ On Fila Orders
Can I change the shipping address once my order has been submitted?
Once an order has been placed we are unable to change the shipping address. Please contact us immediately and we will assist
What is the status of my order?
** Once you have placed your order, we will send you a confirmation email to track the status of your order.
** Once your order is shipped we will send you another email along with the link to track your order.
** Or, you can track the status of your order from your “order history” section on your account page on the website.
Can I change my order?
** We can only change orders that have not been processed for shipping yet.
** To make changes to your order, please reach out to support by submitting your request via “contact us” form.
How long will it take to ship my order?
** Delivery times may vary depending on the delivery location. Normally, once you’ve placed your order, it usually takes 24 to 36 hours to process and mark it ready-for-delivery.
** Our delivery period is 3-5 working days for main centres (Johannesburg, Cape Town, Pretoria), and 5-10 Working days for regional and remote areas.
** Please note that deliveries may be delayed due to high volumes during Black Friday Sale.
How do I cancel my order?
If you wish to cancel your order, you can send us an email at fila@1721.co.za or call 011 630 4000..
How do I add or remove products after placing my order?
** Once you have placed your order you will not be able to make modifications on the website.
** Please contact our customer support team through ‘contact us’ FORM for any modification of the order.
How do I track the progress of an order?
Once your order has been shipped, you will receive an email with details of the order. You can track the shipment by clicking on the link provided in the email.
Can I change my delivery address after i have placed my order?
If your order has not been shipped yet, then we can deliver to a different address as per your request. To know further, you can contact us through ‘contact us’ FORM.
When will you pick up my return order?
We are prioritizing our fulfillment and operations to deliver products that our customers would need. We will notify you when we can schedule the return-pick. We appreciate your patience in this regard.
What types of payment methods do you accept?
You can purchase on our website using a Debit card, Credit card, EFT, Snapscan, PayJustNow, Mobicred and Payflex. You can choose these payment methods at checkout.
Is it possible to pay by cash on delivery (cod)?
Payment by COD option is not available. Payment needs to be made on our website prior to delivery.
Is it safe to use my credit/debit card at this website?
We use third-party payment processing services to process all credit/debit card payment transactions. These payment intermediaries are PCI-compliant, which is the most stringent level of certification standard that ensures all cardholders’ data is stored, processed, and transmitted securely by using the industry-standard encryption technology.
Are there any hidden costs?
There are no hidden costs or additional shipping charges. The total price mentioned on the product page next to the photograph is the final price. What you see is what you pay.