Organisation : Steve Biko Academic Hospital
Facility Name : Procedure For Accessing The Hospital
Applicable For : Patients
Country : South Africa
Website : https://www.sbah.org.za/index.php/information/out-patients-services
What is the Procedure for accessing the Steve Biko Academic Hospital?
Procedure for accessing the hospital
** Access will be in accordance with the appointment date and time.
** On arrival the patient will be issued with a numbered ticket and get directed to the service area whereupon the number will be on display on the screens accompanied by a voice that will also call the number and indicating the window that is available to serve.
Related / Similar Facility : SBAH Pretoria Contact Information
** All patients need to be registered prior to them being seen and the procedure will be as follows: As captured under Procedure for new patients” and “Procedure for follow up patients” below
Procedure For New Patients:
** Complete the admission form H29
** After registration the Clerk will direct you to your clinic
** Give the file to the nursing sister at the clinic
** You will be called when it is your turn to be seen by the doctor
Procedure For Follow-Up Patients:
** Hand your appointment card in at reception and be seated
** After registration the clerk will direct you to your clinic
** You will then be seen by a doctor
What to do to be seen by a doctor at OPD?
Make an appointment:
** Referring doctor or clinic should telephone the hospital for an appointment, or
** Come to the hospital with the referral letter to make an appointment
** Only patients who’s residential addresses fall within the hospital’s referral area will be seen
** If you are unsure whether you live within this region, the registration clerk can assist you
Bring the following documents:
** Referral letter
** Identification book
** Passport or permit
** Water & electricity account as proof of residential address
** Salary slip; if unemployed bring proof
** Contact details and telephone numbers of family and friends
** Medical Aid number and membership card
Making a follow-up appointment?
Your clinic will direct you to where you can make the next appointment
What to do if you miss an appointment?
Contact the hospital at the Clinic Contact Numbers
General Information
** Coin and card telephones are available in numerous areas at OPD
** The hospital has been declared a ‘Gun Free Zone’ therefore carrying of fire arms is not permitted
** Be advised not to bring large quantities of cash/ valuables
** The hospital has been declared a ‘Smoke Free Zone’ therefore smoking is only permitted outside the hospital’s buildings
SBAH Contact Information
Help Desk : 012 354 1597
Enquiries : info@sbah.org.za