Organisation : Stellenbosch University
Service Name : Contact Number and Email ID
Headquarters : Stellenbosch, South Africa
Industry : University
Service/ Product : Emergency, Enquiries, Ethics Hotline
Website : http://www.sun.ac.za/english/Pages/contactus.aspx
Stellenbosch University Contact
Client Services Centre:
Telephone: +27 21 808 9111
Fax: +27 21 808 3822
E-mail: info [AT] sun.ac.za
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Private Bag X1
Matieland, 7602
South Africa
GPS coordinates:
Administration B building, Victoria Street, Stellenbosch
18° 51′ 47.536″ East
33° 56′ 1.327″ South
Emergency & Other Numbers
Campus Security:
Report incidents to the Control Room:
Tel: 021 808-2333
Police Flying Squad:
Tel: 10111
Delta Search and Rescue:
24 hour emergency number: 021 851-3559
Ambulance:
Tel: 999/10177
Mediclinic Stellenbosch Emergency Centre:
Tel: 021 861 2094
Equality Unit:
Walk-in service at 39 Victoria Street, Stellenbosch
Tel: 021 808 3136
unfair [AT] sun.ac.za for reporting cases of discrimination, harassment, sexual harassment and victimisation
Campus Health Services (CHS):
Weekdays 08:00 to 17:00
Tel: 021 808 3496
Lifeline Cape Town:
Tel: 021 592-2601
24-Hour Rape Crisis Stellenbosch:
Tel: 082 977 8581
HIV/Aids Helpline:
Tel: 0800 012322
CSCD 24 Hour Crisis Service:
Service is strictly confidential
021 808 4994 (office hours: 08:00 – 16:00)
010 205 3032 (after hours)
Address: 49 Victoria Street, Stellenbosch
ER 24 in Collaboration with CSCD and CHS:
Phone: 010 205 3032
** Student/Patient will be liable for ambulance bill.
** Where ER 24 cannot respond they will send a service provider.
** Cost of phone call to the emergency line is for the patient’s own account.
** Benefit summary as per the contract.
Ethics Hotline
Stellenbosch University subscribes to an independent ethics hotline which was created a few years ago to report any irregularities anonymously. This service is managed independently by Deloitte.
Ethics Hotline Contact Details
Tel: 0800 204 549
Fax: 0800 007 788.
Email: sun [AT] ethics-line.com
Emergency Numbers
** Stellenbosch Campus Emergency number: 021 808 2333
** Whatsapp: 082 808 2333
** Enquiries / Reporting / Pedestrian service: 021 808 4666
** Tygerberg Campus Emergency number: 021 938 9507
Campus Safety
Campus Security is a service division which assists all students, staff and visitors in creating a safe environment for the university community. Security officers patrol the grounds of the university and are trained to ensure the safety of the university community and to assist in emergencies.
Students and staff are encouraged to take safety precuations by following these tips:
** Never walk alone, especially at night.
** Walk in groups, use the shuttle service or request security to escort you.
** Keep your phone and valuables out of sight.
** Carry a whistle and pepper spray at all times to be able to draw attention if needed.
** Choose the safest route, even if it is not the shortest.
** Avoid isolated areas, especially when you exercise early in the morning or late in the afternoon.
** Be conscious of your environment, as criminals prefer to target someone not aware of his/her direct surroundings.
** Keep a safe distance if a motorist asks for directions.
** If you suspect that someone might be following you, change direction.
** Be a caring Matie: accompany a friend.
** Property on a car seat is tempting to a thief. Lock it in the boot.
Safety escort at night:
If you need to move between campus buildings, or from a building to your car after dark (20:00 – 05:00), a security officer will escort you.
** Call 021 808 2333 or alternatively 021 808 4202 and wait for the officer to join you.
** You can also Whatsapp the security office at 082 808 2333 to contact you. No voice calls to this number is possible.
Safest routes:
** Choose the safest route, even if it is not the shortest. Victoria and Bosman Streets need to be the core of your route.
** At night a security officer is on duty in the mobile security kiosk.