Company Name : Kaspersky Lab South Africa(Pty) Ltd
Industry : Computer software, Security software
Products/Service : Kaspersky Anti-Virus,Internet Security,Security for Android
Head Office : Midrand
Website : http://www.kaspersky.co.za/about/contactinfo/
Kaspersky Customer Contact Toll Free Number
Online Shop Order Questions :
** The online shop is supported by Kaspersky Lab’s trusted e-commerce partner Avangate.
Related / Similar Post : Lenovo Repair Status Check
** If you have any questions about placing or downloading an order at Kaspersky’s online store, payment issues, activation code delivery questions, you can use myAccount or contact customer service at Avangate by using the following phone number or email
Phone: +27 105009084 (24 hour support)
Email: support AT avangate.com
Kaspersky Consumer Technical Support
Web support : my.kaspersky.com/, support.kaspersky.com
B2C (Retail customers) :
For South Africa customers only :
Toll-free: 0800222555
Support hours : 8:00 – 17:00 (UTC +2) / 7 days a week
For Kenya customers : Toll: +254 (20) 760-20-32
Working hours : 9:00 – 18:00 (UTC +3)/ 7 days a week
General Information :
** marketing-za AT kaspersky.com
** sales-za AT kaspersky.com
** newreseller-za AT kaspersky.com
Support email addresses :
B2C: support-za AT kaspersky.com
B2B: partner.support AT kaspersky.com
Kaspersky Business Technical Support
B2B (Corporate customers) :
For Africa customers : Toll: +27 (0) 11 019 5678
Support hours : 8:00 – 17:00 (UTC +2) / 5 days a week
Global Headquarters :
Kaspersky Lab HQ
39A/3 Leningradskoe Shosee
Moscow, 125212
Russian Federation
Tel: +7-495-797-8700
Fax: +7-495-797-8709
or +7-495-956-7000
Contact Address :
Building 15 Thornhill
Office Park
Bekker Road Vorna Valley,
Midrand
South Africa
Some Important Information From Comments
Errors/Problems:
1. An unauthorized subscription renewal was deducted from my account. None of your listed phone numbers appear to be in service or are permanently engaged.
2. I have a problem with my Kaspersky anti-virus. It is affecting my Skype program. Please could someone contact me to resolve the problem.
3. I have been charged R752.09 for a product I did not order. I bought my product in store, I did not order anything online. The only email address supplied in the notification is a no-reply address. Help me to get my money refunded.
FAQ On Kaspersky South Africa
Frequently Asked Questions FAQ On Kaspersky South Africa
Q: What is Kaspersky?
A: Kaspersky is a global cybersecurity company that offers a wide range of security solutions to protect individuals, businesses, and organizations from cyber threats such as viruses, malware, ransomware, phishing attacks, and more.
Q: Is Kaspersky available in South Africa?
A: Yes, Kaspersky products and services are available in South Africa. Kaspersky has an established presence in South Africa and offers its cybersecurity solutions to individuals, businesses, and organizations in the country.
Q: What types of cybersecurity solutions does Kaspersky offer?
A: Kaspersky offers a comprehensive range of cybersecurity solutions, including antivirus software, internet security suites, mobile security solutions, endpoint protection for businesses, enterprise-level cybersecurity solutions, and specialized solutions for specific industries such as banking, critical infrastructure, and more.
View Comments (11)
I bought Kaspersky anti virus on line for 3 devices for 2 years in November 2021. In December I started receiving notification that my cover was lapsing and I needed to renew my cover. After a series of correspondence with Kaspersky I managed to re-download the anti virus. My bank account was breached by Kaspersky for $46.45. Kaspersky has hacked my bank account, which was what I assumed they were securing me against. I do not know what this charge was for and did not receive a statement supporting this charge. I have tried to contact with them but have had not constructive response. I have lost trust in the company completely.
An unauthorized subscription renewal was deducted from my account. None of your listed phone numbers appear to be in service or are permanently engaged.
I have just had the same problems.
I have been charged R752.09 for a product I did not order. I bought my product in store, I did not order anything online. The only email address supplied in the notification is a no-reply address. Help me to get my money refunded.
Please help me, I want to install Kaspersky anti virus, but have difficulty to delete (or) unload AVG.
The email contact address for South Africa is incorrect. Please place the correct address on your Contact Site.
I renewed my subscription on 6 October 2017, and Kaspersky duplicated the payment deduction.
My order was:
Original order number -53361112
Original order date -2016-10-07
Name - NJ.Jooste
Please rectify and refund the duplicate payment.
I have a problem with my Kaspersky anti-virus. It is affecting my Skype program. Please could someone contact me to resolve the problem.
You have debited my account with R404.95 for order 5698889. I did not place this order. Please cancel and repay my money immediately.
I bought 1 x Kasperski Total Security. My order no is 54321252. I still have not received my 20 digit code.