Company Name : The Ekurhuleni Metropolitan Municipality
Job Title : Customer Relations Management Manager
Department : Customer Relations Management
Reference ID: CRMD6020N
Closing date: 2016/10/11
Website : https://www.ekurhuleni.gov.za/
Customer Relations Management Manager :
Minimum Requirements :
** Relevant Degree
** Relevant experience in a similar environment
Related : Ekurhuleni Metropolitan Municipality General Worker SRAC : www.southafricain.com/1130.html
Salary : R353 808 to R459 252 per annum (plus benefits)
Core Responsibilities :
** Implement Strategic Capability and Leadership in order to manage a functional unit within a division that is accountable for the delivery of set objectives within specified time frames and costs
** Implement Operational Processes in order to deal effectively with all levels of external enterprises, with a strong emphasis on key Business Executive Management
** Maintain Governance and Risk to ensure that no accidents of non-compliance result and risks are appropriately mitigated
** Manage and implement Financial Processes to ensure the effective use of finances and curtail costs in the department
** Customer Service and People Management to meet service delivery objectives in the department
How to apply :
Applications or CVs and copies of qualifications, identity document and driver’s license (if applicable), to be submitted to the following Human Resource Office :
Kempton Park Civic Centre,
Corner Pretoria Road
and CR Swart Drive,
drop-in box, Main Entrance
Postal Address :
PO Box 13, Kempton Park,1620
Enquiries: 011 999 3611/3619/3608/3612/3615/3616/1742
Note :
** No faxed and e-mailed applications will be accepted.
** Please quote reference number on application.
** Applications will not be considered if the necessary copies of the required qualifications are not attached to the application / CV.
** Candidates may be requested to submit proof of the NQF level applicable to the qualifications they have obtained.
** Should candidates not be informed of the outcome of the application within six weeks of the closing date, it should be regarded as having been unsuccessful.
** The Ekurhuleni Metropolitan Municipality subscribes to the principles of the Employment Equity Act.