Organisation : Department of Basic Education
Exam : National Senior Certificate Examinations
Document Type : NSC Sample Question Paper
Subject : Tourism
Category : Grade 12
Year : 2017
Website : https://www.education.gov.za/2017FebMarchNSCExamPapers.aspx
Download Sample Question Paper :
Paper 1 : https://www.southafricain.com/uploads/10951-Tourism.pdf
Memo 1 : https://www.southafricain.com/uploads/10951-Memo.pdf
Education NSC Examination Tourism Question Paper
Marks : 200
Time : 3 hours
** This question paper consists of 23 pages.
Related : Department of Basic NSC Examination Religion Studies Question Paper : www.southafricain.com/10946.html
Instructions & Information
Read the instructions carefully before answering the questions.
1. This question paper consists of FIVE sections.
2. Answer ALL the questions.
3. Start EACH question on a NEW page.
4. In QUESTION 3.2, round off your answers to TWO decimal places.
5. Show ALL calculations.
6. You may use a non-programmable calculator.
7. Use the mark allocation of each question as a guide to the length of your answer.
8. Write neatly and legibly.
9. The table below is a guide to help you allocate your time according to each section.
Sample Question
Section A
Short Questions
QUESTION 1 :
1.1 Various options are provided as possible answers to the following questions. Write down the question number (1.1.1–1.1.20), choose the answer and make a cross (X) over the letter (A–D) of your choice in the ANSWER BOOK.
1.1.1
This country played host to both the 2014 FIFA World Cup and the 2016 Summer Olympics:
A England
B India
C Brazil
D South Africa
1.1.2 A possible negative impact on the environment when a country hosts a global event:
A Increased publicity
B Investment opportunities
C Job creation
D Mass tourism
1.1.3 A card used by many tourists when travelling globally:
A MasterCard
B Wild Card
C Loyalty card
D Rewards card
1.1.4 The … recorded a decline in foreign arrivals to South Africa between 2013 and 2014.
A African land markets
B African air markets
C Americas
D Europe
1.1.5 A consequence (result) of poor service delivery for a business:
A Increased staff motivation
B Poor public image
C Poor personal hygiene
D Increased staff loyalty
1.2 Give ONE word/term for each of the following descriptions by choosing a word/term from the list below. Write only the word/term next to the question number (1.2.1–1.2.5) in the ANSWER BOOK, for example 1.2.6 Bank buying rate.
1.2.1 An aspect that contributes to the professional image of a company (1)
1.2.2 The organisation responsible for informing the global community on issues relating to international public health (1)
1.2.3 An essential factor that influences the route planning of a tour plan (1)
1.2.4 This visa grants a tourist permission to stop over in a country for a short while before continuing on to his/her final destination (1)
1.2.5 The highest mountain peak in the world (1)
1.3 Choose the correct word(s) from those given in brackets. Write only the word(s) next to the question number (1.3.1–1.3.5) in the ANSWER BOOK, for example 1.3.6 event.
1.3.1 (UNESCO/SAHRA) is responsible for declaring World Heritage Sites in a country. (1)
1.3.2 The Mapungubwe Cultural Landscape is located in (Limpopo/ North West). (1)
1.3.3 The Vredefort Dome was formed by the impact of a (meteorite/mining) explosion. (1)
1.3.4 The (iSimangaliso Wetland Park/Richtersveld Cultural Landscape) meets the criterion of being a living heritage of the Nama people.(1)
1.3.5 Robben Island was declared a World Heritage Site because it was Nelson Mandela’s (retirement home/political prison). (1)
Section B
MAP WORK AND TOUR PLANNING, FOREIGN EXCHANGE
QUESTION 2 :
2.1 Study the World Time Zone Map and answer the questions that follow.
2.1.1 Identify the country in the Southern Hemisphere that has three time zones. (2)
2.1.2 Write TWO facts on the 0º (zero degree) line of longitude that will be of interest to a tourist. (4)
2.2 Read the information below and answer the questions that follow.
2.2.1 Jacques flew from Johannesburg to Paris, France. He departed from Johannesburg at 13:00 on 26 June 2016. He arrived in Paris at 23:00 on 26 June 2016. Calculate his flying time from Johannesburg to Paris.
2.2.2 While Jacques was in Paris, he wanted to phone his friend in New York. He made the call from Paris at 15:00 on 5 July 2016. Calculate the time and date on which his friend would have received the call in New York.
QUESTION 3 :
3.1 Study the cartoon below and answer the questions that follow.
3.1.1 Explain what the artist is addressing with regard to the value of the rand in the cartoon above. (2)
3.1.2 Discuss ONE way in which the value of the rand has benefitted the American tourist during her visit to South Africa. (2)
3.2 Study the currency rate table below and answer the questions that follow
3.2.1 A British tourist has 2 800,00 GBP and would like to change the GBP to ZAR for a holiday in South Africa. On arrival at OR Tambo International Airport the tourist visits the foreign exchange bureau to exchange the currency. Calculate how much the tourist will receive in rands.
3.2.2 Pume, a South African, is attending a conference in the United States of America. Her company has given her R15 500,00 for any extra expenses. She goes to a foreign exchange bureau to load this money onto a preloaded foreign currency debit card.
Section C
TOURISM ATTRACTIONS, CULTURE AND HERITAGE TOURISM, MARKETING
QUESTION 4 :
4.1 Study the icons below and answer the questions that follow.
4.1.1 Identify icon A. (2)
4.1.2 Icon A was given to the United States as a gift. Name the country that gave this icon to the United States. (2)
4.1.3 Give ONE reason why this gift was given to the United States. (2)
4.1.4 Name the countries where icons B and C are located. (4)
4.1.5 Icons B and C were both originally built for a particular purpose. Give ONE reason why the following icons were built:
(a) Icon B
(b) Icon C
4. Read the extract below and answer the questions that follow.
4.2.1 (a) Name the continent where the famous Black Forest is located. (2)
(b) Explain how the Black Forest got its name. (2)
4.2.2 Identify TWO activities in the extract above that tourists can engage in when they visit the Black Forest during winter. (4)
4.2.3 Explain THREE ways in which the activities identified in QUESTION 4.2.2 may impact positively on the tourism industry in the Black Forest. (6) [28]
Question 5 :
Study the information on the uKhahlamba-Drakensberg Park below and answer the questions that follow.
5.1 Name the cultural group whose legacy resulted in the uKhahlamba-Drakensberg Park receiving World Heritage Status. (2)
5.2 Explain how the cultural group named in QUESTION 5.1 still contributes to the popularity of the uKhahlamba-Drakensberg Park area. (2)
5.3 According to UNESCO World Heritage Sites are classified as natural, cultural and mixed heritage sites.
5.3.1 Give the classification of the uKhahlamba-Drakensberg Park. (2)
5.3.2 Give ONE reason from the extract to explain your answer to QUESTION 5.3.1.(2)
Section D
TOURISM SECTORS AND SUSTAINABLE AND RESPONSIBLE TOURISM
QUESTION 7 :
Study the picture below and answer the questions that follow.
7.1 Identify the tourism industry sector shown in the picture. (2)
7.2 Explain the importance of personal appearance in the sector identified in QUESTION 7.1. (2)
7.3 The employee in the picture above does not comply with the code of conduct of the Palms Hotel. Identify THREE examples of unprofessional appearance/conduct by the employee in the picture. (6)
7.4 Suggest THREE intervention strategies to management that will improve this employee’s conduct. (6)